Can’t update

  • Hi,

    Every time that I try to update this plugin on this site i get an error:

    An error occurred while updating Kraken Image Optimizer: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions. lib, lib/Kraken.php, kraken.php, readme.txt, css, css/admin.css, css/dist, css/dist/kraken.min.css, css/jquery.modal.css, css/tipsy.css, js, js/ajax.js, js/jquery.modal.min.js, js/jquery.tipsy.js, js/dist, js/dist/kraken.min.js, js/async.js

    I have 5 or 6 other sites that I use this plugin in and this is the only site that I can’t get it to update, it always says for compatibility as “Unknown”. Not sure if it’s the plugin or the site itself.

    Thanks for the help.

    • This topic was modified 1 year, 12 months ago by mlight56.

    The page I need help with: [log in to see the link]

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