• Resolved lola99

    (@lola99)


    hi
    i can’t add modify or do anything with the previous and last version (2.5.7) of the plugin. Even by disabling all plugins there is no way to use it.

    Invalid data received – Ad Inserter settings not saved.

    I reinstalled the version 2.5.2 which is working fine but as i am on automatic update i always end up with the non working version.

    Do you have an idea of what i can do?
    Thanks

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter lola99

    (@lola99)

    what for? i can only repeat the javascript error i posted, i can’t event select “remote debugging” because the plugin doesn’t save anything….

    Plugin Author Spacetime

    (@spacetime)

    So we can debug the code/submission process in ordder to determine the cause of your issues.

    It seems that there are no issues with Ad Inserter itself, but a conflict with other plugins/theme you are using or issue with caching/optimizing plugin.

    Plugin Author Spacetime

    (@spacetime)

    You can also try the following to determine what interferes with the submission process:

    – disable caching and flush all the caches
    – disable CDN (if used)
    – disable all other plugins
    – enable one by one plugin and check if saving works

    Thread Starter lola99

    (@lola99)

    I did all of what you suggest and there is no way to make this versions 2.5.7 works while i have no problem with the 2.5.2

    Plugin Author Spacetime

    (@spacetime)

    Well, something is interferring with the settings page.

    Javascript code is used on the client-side to encode settings and generate checksum.
    If the plugin (on the srverside) cant’t verify checksum it reports error.
    For this to work you need to have error free settings page.

    The plugin is working on 300 000 websites without problems.

    Have you tested with some default WP theme like Twenty Seventeen or something?
    Default WP theme with all plugins disabled shoud work normally.

    If you still have issues then this might be due to external caching, browser issues (invalid cookies) or web server settings.

    From the error message you posted it seems something is interfering with the javascript code / syntax highlighter used by Ad Inserter.

    Similar issues in other similar cases were caused by CDN or optimizing plugins that were modifying Javascript code, but due to various bugs they in fact created invalid code.

    Maybe you can try to use old version of the plugin to disable syntax highlighting and then try the latest version.

    Thread Starter lola99

    (@lola99)

    you got it! i disabled syntax highligting as you said and now it’s working fine with the last version!

    Many Thanks!

    Plugin Author Spacetime

    (@spacetime)

    Great ??

Viewing 7 replies - 16 through 22 (of 22 total)
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