Can’t update attribute for existing products

  • Resolved mkwenzel

    (@mkwenzel)


    6 years, 1 month ago

    Hi, I’m having problems uploading data for an attribute to existing products. The attribute category exists already, when I run the import it shows up on the mapping fine and the import runs successfully but the product does not get changed.

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @mkwenzel,

    It seems like the issue you are facing is because column header specified is different. Kindly make sure that the attribute column header match with the one in the database. You may do a test export of a product from your site to get the CSV template with the correct column headers. Later on, you can use the same exported CSV to import data back.

    If the issue still persists please reach us via support.

Viewing 1 replies (of 1 total)
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