Can’t Update Form Database

  • Resolved design126

    (@design126)


    7 years, 12 months ago

    Updated the Give plugin to the latest version. After doing so, I get a message at the top of my dashboard stating:

    “Give needs to upgrade the form database, click here to start the upgrade.”

    When I click the “click here” link, nothing happens. Below is a link to a screenshot. Any ideas???

    https://d.pr/i/Q2bI

    • This topic was modified 7 years, 12 months ago by design126.
    • This topic was modified 7 years, 12 months ago by design126.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @design126 — what version of Give are you running currently? Also, can you update your screenshot, that link doesn’t seem to work.

    Lastly, if you could provide your System Info here that would be helpful. You can find that in “Donations > Tools > System Info”

    Thanks!

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Also, can you let me know whether you’re on a PC or Mac, and what browser you were working with? Did you see a popup appear asking you to confirm the upgrade process? It’s possible your browser is blocking that confirmation popup in one way or another.

    Same here, last version of wordpress, last version of give plugin. I have a little 4 next to the update submenu (my wordpress is in french). But when I go to that page and click on the update button, absolutely nothing happens (though the page reloads) and the number 4 remains… The only thing I could see is that apparently the curl version of the server is a bit outdated: “7.19.7, NSS/3.27.1 – Nous recommandons au minimum cURL 7.40.”.
    Is that problematic if this update cannot be done ?
    Thank you,
    Fabrice (mac, last chrome, without adblocker )

    • This reply was modified 7 years, 5 months ago by cfabrice.

    Ho, I had not seen this thread: https://www.ads-software.com/support/topic/database-will-not-update-2/
    and it is indeed a chrome pbl: I’ve just tried with firefox and the database updated !!!

    Plugin Author Devin Walker

    (@dlocc)

    Glad you got it figured out. We’re going to move from the JS confirms to a modal confirmation since some folks are having issues seeing it.

Viewing 5 replies - 1 through 5 (of 5 total)
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