Can't update menus

  • Resolved malcmail

    (@malcmail)


    12 years, 6 months ago

    I’ve been running 3.4 and had a problem so updated and still have it. I’m hoping someone can help.

    I’m trying to create a menu. When I go to add items to it the small progress circle just continues to circle…and circle…and so on and the items never make the menu. I’ve tried different themes in case it was that but sadly no difference.

    Anyone any idea?

    This was happening with widgets until I saw a tip about changing the screen options. Its not as quick to work with but at least it works then. There’s no similar option for menus though.

Viewing 3 replies - 1 through 3 (of 3 total)

  • The place to start with something like this is with the plugins and theme. Disable all the plugins and switch the theme to default (Twenty Eleven). If the problem still exists, then the problem is more likely with WordPress itself and how it connects to the database. Chances are since you just updated, the WordPress installation is probably fine.

    If it works when your plugins are turned off, then to find the culprit that is causing the problem, turn them back on 1-2 at a time and test it as you go. I call this the plugin dance and it is the single most common method for troubleshooting many problems in WordPress.

    If those don’t work, here are couple of the other troubleshooting tricks that might help:

    – reset the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Here is another thread where a user describes he had a php memory limit issue. If all the above fail, that may help: https://www.ads-software.com/support/topic/cant-save-custom-menu

    Thread Starter malcmail

    (@malcmail)

    Prometheus

    Thanks for the reply. Before I start the dance (I can’t think I’ve added anything new in months) I was trying to connect to the installation from my mobile and all I kept getting getting was a 500 error. WHen I looked the error logs it seemed like there was insufficient memory. Looking at the processes there seemed to be about 12 instances of apache running 2 seconds after a restart. Its a multisite installation although traffic is tiny (I mean around 10 visitors a day across all sites right now) running on 256mb VPS.

    With this new info do you have any other advice? Many thanks again.

    Thread Starter malcmail

    (@malcmail)

    I deactivated all the plugins I wasn’t actually using as a start and it seems to have remedied all the problems I was having. Looks like soemthing wasn’t playing nice. Thanks for the help ??

Viewing 3 replies - 1 through 3 (of 3 total)
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