• As requested, I’m posting this as a new topic instead of under an identical existing topic…

    As per the other topic, when I try to upgrade from 4.3 to 4.3.1, I get the following error message:

    —-

    Downloading update from https://downloads.www.ads-software.com/release/wordpress-4.3.1-partial-0.zip…

    Download failed.: error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm

    Installation Failed

    —-

    I have checked with Yahoo support and they tell me, “This is a problem on the WordPress upgrade site. All SSL and other files on Yahoo hosted sites are 100% up to date. Please contact WordPress.”

    Any ideas?

Viewing 13 replies - 1 through 13 (of 13 total)
  • I’m having the same problem with a site hosten by Yahoo. Same error message:

    —-

    Downloading update from https://downloads.www.ads-software.com/release/wordpress-4.3.1-partial-0.zip…

    Download failed.: error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm

    Installation Failed

    —-

    Not having this problem with another site hosted by A2.

    I have the same trouble. The message I get is:
    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /var/www/domains/costumes-n-masks.com/docs/wp-admin/includes/update.php on line 115

    Warning: md5_file(/var/www/domains/costumes-n-masks.com/docs/xmlrpc.php) [function.md5-file]: failed to open stream: Permission denied in /var/www/domains/costumes-n-masks.com/docs/wp-admin/includes/class-wp-upgrader.php on line 2234

    Downloading update from https://downloads.www.ads-software.com/release/wordpress-4.3.1-no-content.zip…

    Download failed.: error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm

    Installation Failed

    Hello,

    (RECOMMENDED OPTION)

    The logs says that your file: /var/www/domains/costumes-n-masks.com/docs/wp-admin/includes/class-wp-upgrader.php is set to 000 chmod or a different chmod than 644. Open up your ftp and try to set it to 644 if you are getting error while you are trying to set it to 644.
    Please contact your host provider and ask him to run these commands in the shell to fix the right permissions:

    find /var/www/domains/costumes-n-masks.com -type d -exec chmod 755 {} +
    find /var/www/domains/costumes-n-masks.com -type f -exec chmod 644 {} +

    also ask them to double check your user/group permission so you be able to chmod files yourself without error.

    (OPTION 2)
    I can suggest a work-around solution to update your wordpress waiting your host provider to contact you back:

    first off, download the latest version: https://www.ads-software.com/

    extract all files to your ftp except folder: /wp-content/ and wp-config.php

    now access your website admin panel and see if it works; if you still see Database update message. Go to your cpanel or plesk or whatever panel > open Phpmyadmin > select your database name > find wp-options table and click it > click Search tab > you will see many fields, on ‘option_name’ field type: db_version and hit search > you will get this: https://prntscr.com/6yqm5l then click edit > remove that number and replace it with the one on the latest wordpress version you downloaded as indicated here: https://i.imgur.com/gF2NufX.png

    Good luck,

    Moderator t-p

    (@t-p)

    Also, please read the reply of Samuel Wood (Otto) in this thread: https://www.ads-software.com/support/topic/cannot-update-my-wordpress-version?replies=8

    @neburney,
    @portfood,
    If the above does not help, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting full attention to your specific issue. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    Thread Starter MelodeeAaron

    (@melodeeaaron)

    Had a note from Yahoo that included, in part, the following…

    My apologies for the issue you’ve been having with updating WordPress.

    Our engineers are working on the situation, and we’re doing all that we can to get it cleared up as quickly as possible. Please watch our blog page at status.smallbusiness.yahoo.com for updates and for our notice of when this issue is resolved.

    At least they have admitted that it seems to be on their end now.

    Tentei atualizar meu site para a vers?o 4.3.1 e agora n?o consigo mais entrar na página administrativa.

    Aparece sempre o erro: Erro fatal: Permitido tamanho da memória de 67108864 bytes esgotado (tentou atribuir 491520 bytes) em /home/storage2/2/7e/6b/edusampaio/public_html/wp-admin/menu.php na linha 252

    Como devo proceder para voltar a acessar a página?

    Grato a quem puder ajudar.

    Thanks MelodeeAaron.I appreciate the info. I have been going crazy trying to figure this out.

    Moderator t-p

    (@t-p)

    @edusampaio,
    These are English language forums.
    Please write in English so that everybody can benefit from your reply ??

    @portfood,
    If the above does not help resolve your issue, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting full attention to your specific issue. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    I am having the exact same problem. Thanks @melodeeaaron. I am also hosted by Yahoo Small Business. And other pluggins also cannot be updated.
    I will keep an eye in the next few days.

    People who have their websites on yahoo. I have investigated the problem. It’s from Yahoo’s end. Get in touch with Yahoo support so they can keep you updated with any possible soon resolution.

    Good day,

    What edusampaio is saying is:

    I tried to update my site to version 4.3.1 and now I can’t get into the administrative page. Always pops up the error: fatal error: allowed memory size of 67108864 bytes exhausted (tried to allocate 491520 bytes) in/home/storage2/2/7e/6b/edusampaio/public_html/wp-admin/menu.php on line 252 how should I proceed to access the page again? Grateful to anyone who can help.

    edusampaio :

    Tinha uma nota do Yahoo que incluiu, em parte, o seguinte… Minhas desculpas para o problema que tenho tido com a atualiza??o do WordPress. Nossos engenheiros est?o trabalhando sobre a situa??o, e estamos fazendo tudo o que pudermos para obtê-lo esclarecido o mais rápido possível. Por favor veja nossa página de blog em status.smallbusiness.yahoo.com para atualiza??es e para nosso aviso de quando este problema é resolvido. Pelo menos eles admitiram que parece estar do seu lado agora.
    Boa Dia

    Moderator t-p

    (@t-p)

    Please read @melodeeaaron’s reply above:

    At least they have admitted that it seems to be on their end now.

    Clearly, Yahoo has admitted the issue on their end and they are working to resolve the issue.

    So, please contact Yahoo for further info.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Can't Update My WordPress from 4.3 to 4.3.1’ is closed to new replies.