Can't update or access professional version on website

  • Resolved schnyger

    (@schnyger)


    9 years, 2 months ago

    Hello,

    So I actually have the pro version, but I’m having trouble accessing my account your site. My current access is expired, but when I try to purchase plugin update access, I get an error. It says there’s an error with my transaction.

    Is payment processing currently working on your site? We really need help getting access to support and updates.

    Thanks!

    https://www.ads-software.com/plugins/gift-certificates-lite/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter schnyger

    (@schnyger)

    Actually, looking through our transactions, it looks like we were charged for the upgrade, but it’s still listing us as expired.

    I also sent a request through your contact form.

    Plugin Author GC GROUP

    (@gcwebsolutions)

    We have replied to your email. We’ll continue there, since this support thread is unrelated to your query.

Viewing 2 replies - 1 through 2 (of 2 total)
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