Can’t update orders details

  • Resolved darkflame31

    (@darkflame31)


    5 years, 10 months ago

    It seems I’m unable to update the order details from hold-on to processing. Whenever I try, my website isn’t working.

    I got this error in my debug log.

    [18-Jan-2019 05:15:16 UTC] PHP Notice: Trying to get property ‘post_type’ of non-object in /home2/tenoonid/public_html/wp-includes/class-wp-query.php on line 3871

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sean Cull

    (@seanreloaded)

    Automattic Happiness Engineer

    Hi there,

    This is likely caused by a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to:

    1. Temporarily switch your theme to the Storefront (https://woocommerce.com/products/storefront/) or TwentyNineteen (https://www.ads-software.com/themes/twentynineteen/) theme.

    2. Try to update the order from on-hold to processing.?
    If the problem is resolved, it is a theme conflict. If not, continue to the next step.

    3. Temporarily deactivate all plugins except WooCommerce.

    4. Try to update the order again from on-hold to processing. If the problem is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.

    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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