Can’t update records

Hi @barneh!

There are no similar known bugs currently, something must have gone wrong on your website. Could we please take a closer look at the issue?

Please contact our team through this form, we will check the problem as soon as possible. We’ll also share the solution under this forum thread afterwards.

Make sure to mention the link to this forum topic in your message as well.
Thanks! Have a great day!

Hi,

Same here. Cannot update submissions.
typo corrections in email adresses cannot be saved.
Also names appear as @@@ or shown with @@@ inserted.
When I correct the submitted name and save then the name field is blank and the name is lost!
I used the option not to allow duplicate names. Unchecking the options does not resolve this. Please investigate because we seem to be losing data when updating submissions.
Thanks in advance.

Hey @djjtr!

Thank you for posting about this issue!
Could you please contact our team as stated in the following post content? We will check the problem as soon as possible, and publish the solution here on www.ads-software.com.

There are no similar known bugs currently, something must have gone wrong on your website. Could we please take a closer look at the issue?

Please contact our team through this form, we will check the problem as soon as possible. We’ll also share the solution under this forum thread afterwards.

Make sure to mention the link to this forum topic in your message as well.
Thanks! Have a great day!

Hey guys!

Let me describe how this issue can be resolved.

Please open /form-maker/admin/controllers/FMControllerSubmissions_fm.php file of your website and find save_db() function. If you replace false with true in the very first if condition of this function, the problem will be fixed.

Thanks! Have a great day!

Hi there,

This does look like a temporary fix. I did not change any settings on the php side so how did this happen? It must be as a result of an update.
Will or is this fixed in current or future updates?

Thanks so far.

Hi @djjtr!

This problem will be resolved in the next update of Form Maker plugin. By the way, as I stated in my email to you, the problem is fixed on your site already.

Thanks! Have a great day!

Why put another update out there without fixing this problem????
Once again I updated the plugin with the believe that you had fixed this problem, but the latest version 1.11.3 still have this major bug!

Hey @barneh!

Turns out this update is still in testing mode, however, our development team has installed it on your website already. The problem should be fixed. Could you please take a look?

The version is not available on WordPress yet, but it should function properly on your website.
Thanks! Have a great day!

Yes the dev team have fixed it!
But that was before 1.11.3 was out. When I updated to 1.11.3 the fix on my site was broken. So I had to fix it again ??

Hi @barneh!

Please keep the fixed version until the update regarding submission editing comes out. It will be mentioned in development changelog of the plugin.

So please make sure to check the changelog before installing the update.
Thanks! Have a great weekend!