Can’t update to 3.2.13

Hi @hai3009!

This kind of problem could happen if your server have permission or other issues and the files aren’t replaced. You should rather follow the ftp update process:
https://smartslider3.helpscoutdocs.com/article/418-wordpress-alternative-update#ftp
That way you would move the new files manually through ftp, which should surely work!

If for some reason you would still have problems, please rather write to us to [email protected] and we will try to help from there!

Hi, I have the same problem!
What to do?
Kind regards

I have a registred Version of Smart Slider 3 Pro 3.2.12 and if I want to update to 3.2.13 it shows after uploading and reloading the Plugin page the old version again.

Hi @kjanusz,
please contact us: [email protected]

Ps.: We are not allowed to support Pro version in this forum. Moderators will close Pro related topics.

@nextendweb
thank you, but I dont know why this wasn’t before.

Kind regards