can't upgrade wordpress

  • Hi my website it bostonvirtuosi.org. We have an old version of wordpress and although we can update the website we get an error message “you do not have sufficient permissions”. We have tried as an administrator and editor. Deactivation plugins doesn’t help. We also can’t update any of the plugins.

    Thanks,
    Cam

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  • Hi Cam,

    You should check your file permissions at server side. If you don’t have access to the server, my advice would be to reach out your hosting company asking to check if files ownership is right and ask them to run the below commands in your site root:

    find . -type d -exec chmod 755 {} \;
find . -type f -exec chmod 644 {} \;
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