Can't upload photos any more

  • Hello,

    My website https://www.leonvanham.com is very difficult to open at the moment. My efforts to upload photos don’t succeed .Did everything possible for an amateur. The first photo stops at 20% crunching. Is this a possible hacking ?
    All advice is welcome !

Viewing 12 replies - 1 through 12 (of 12 total)

  • Have you tried disabling all your plugins first?

    Thread Starter leon8739

    (@leon8739)

    Will try that certainty. Tx

    Thread Starter leon8739

    (@leon8739)

    No solution disabling the plugins. I get the notification ‘http error when I try to upload photos to my blog. It only crunches m.o.l. 6% and stops.

    So it probably has something to do with your configuration. You’ll need to check your apache and php logs for indicators.

    Did the error message just say “http error” or was it longer? Sometimes these sorts of messages come with an error number. Please give the full message.

    Your host account may have a disk storage limit. Did you check that your limit has not been reached. Usually the amount of storage in-use vs available will be seen if you login to your host account.

    Sometimes upload errors can occur if the filename contains unacceptable characters. Are you using only ordinary letters for your filenames.

    Thread Starter leon8739

    (@leon8739)

    I only saw HTTP error, no number.
    I am afraid to say that I have difficulties to enter in my host account. Do I get there by the general WP address , because I see no login there…Hope my noted password is still up to date.

    Its not possible to enter your hosting account through WordPress. It looks like you are with GoDaddy?
    Go to https://godaddy.com/ and click “sign-in” on the top bar.

    If you don’t have your password there should be a reset password feature, but you will need to have the email address that you used when you signed up with GoDaddy.

    When you get into your hosting account, go to the file manager utility and look for files called error_log. They may be in the public root, or in /wp-admin, or other directories. error_log files are plain text and may contain clues about what has gone wrong.

    When you are inside your hosting account you may see server logs as Anastis says. These error logs may also offer a clue.

    If you have difficulty, consider submitting a support ticket to your host.

    The error you have is not typical of errors due to hacking, and a scan at https://sitecheck.sucuri.net/ shows no hacking, although this is not 100% conclusive.

    Thread Starter leon8739

    (@leon8739)

    Contacted Godaddy : no problem with storage. So my guess was wrong.
    I tried to upload pictures with different file names,that’s not the problem.
    I also have a temporary link to my website from a local internet newspaper. I am going to ask to disconnect that, could be the cause ??

    I don’t think its the link.

    Are your image files that you are trying to upload really large? Does upload work with small images?. At one point my own server had a 2MB upload limit which is too small for a hi-res picture.

    Thread Starter leon8739

    (@leon8739)

    tx for support already ! In the errorlogs there are no files. Though I found this in theblock…for me it is Latin, perhaps it’s clear for someone.

    <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “https://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”&gt;
    <html xmlns=”https://www.w3.org/1999/xhtml”&gt;

    <head>
    <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″ />
    <title>404 (Page Not Found) Error – Ever feel like you’re in the wrong place?</title>

    <link href=”https://p3nlhclust404.shr.prod.phx3.secureserver.net/SharedContent/404-etc-styles.css&#8221; rel=”stylesheet” type=”text/css” media=”screen” />

    </head>

    <body>

    <div class=”body-404″>
    <h1>
    <span>Ever feel you’re in the wrong place</span>
    </h1>

    <div class=”info-container”>
    <div class=”inner-border clear-fix”>
    <h2 class=”info-top”>
    404 (Page Not Found) Error
    </h2>

    <div class=”site-owner-404″>
    <h3>If you’re the site owner, one of two things happened:</h3>

    1. 1) You entered an incorrect URL into your browser’s address bar, or
    2. 2) You haven’t uploaded content.

    </div>

    <div class=”site-visitor-404″>
    <h3>If you’re a visitor and not sure what happened:</h3>

    1. 1) You entered or copied the URL incorrectly or
    2. 2) The link you used to get here is faulty.

      3. <li class=”last”>
      (It’s an excellent idea to let the link owner know.)

    </div>
    </div>
    </div>
    </div>

    </body>
    </html>

    I don’t think that helps. Its just a page-not-found page.

    Does upload work with small files?

    I see that you disabled all plugins already, did you try the default theme as well, to be able to rule out a theme problem?

    Thread Starter leon8739

    (@leon8739)

    problem solved, had something to do with non-compatibility of adobe flashplayer with my website.
    Thanks for the helping hands !

Viewing 12 replies - 1 through 12 (of 12 total)
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