Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cgastrell

    (@cgastrell)

    Hey @laurareturner

    What is the site URL you’re trying to upload the video to? Also, could I ask what’s the account you’re using (the one you disconnected-connected while trying to solve the issue)?

    Thanks

    Thread Starter laurareturner

    (@laurareturner)

    I disconnected the plugin yesterday and got a refund. Thanks anyway.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hey @laurareturner,

    I am so sorry to see you go! We hope you can give Jetpack and VideoPress another go in the future.

    And, if you ever have any questions about choosing the right Jetpack products for your site, we’re always here and happy to chat.

    Best wishes ??

Viewing 3 replies - 1 through 3 (of 3 total)
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