can’t upload/change anything on my site

That’s an almost 2-years old thread you linked to.
Since then there were several very substantial upgrades – the latest version today is 2.0.2.

And what you wrote about the site being down for 5 days – that can’t be anything else than host/server problem.

Ok, thanks…but, I still have this problem uploading new photos — I get the same error message I got almost 18 months ago. As mentioned, I would periodically get the same problem since then, but if I tried about 15-20 times (bey clicking “enter”) it would add the photo. But no matter how many times I try now, it doesn’t work. When I mentioned that WordPress didn’t work for almost 5 days on my site, the site itself was up and running – I had no problems changing/adding HTML pages, or even graphics. It was only the WordPress function that would give me the same error I’m getting now. In any case, I just wonder what to do at this point, I can’t seem to upload any new photos for 3 days now…

Thanks.

Hi, can anyone help with this? I also posted the same message for the same problem a month ago – it’s in the same category – but never received a reply. This problem loading photos just comes and goes, seemingly without reason – nothing on this end is ever new or changed. Help?

Thanks.

Folks, please, I’m imploring you, begging you, please don’t brush me off. I know you think my server must be the culprit, as you suggested a year and a half ago when I had the same problem. I’ve had the same problem multiple times since — but as I mentioned, I just sit here and click “Add Custom Field” about 20 times and my photos would be uploaded to my site. I just want to know if there’s anything that can be done to salvage my site before hiring someone to dislodge WordPress altogether and figure out a new and similarly easy way to upload photos. Before you presume I’m a complete loss when it comes to computers, I was the assistant director of web communications at NYU for 5 years — I’m not a supreme techie by ANY means, but I can guarantee that I’ve done nothing differently when it comes to my routine, and have changed nothing with regard to my computer. Off and on this problem occurs, and I usually just wait it out. This time it’s been several days that I can’t upload photos, and I’m afraid (as always) this might be THE time it’s final, and I have to find alternative methods. I’m using Safari 1.3.2, and have no problems with the site vis-a-vis HTML or graphics – no server problems – only a WordPress problem. I really LIKE WordPress, I’m not criticizing, please don’t misunderstand, I just want to upload photos of our babies to our site ?? If I can provide any more information that could be helpful to finding a solution, please let me know.

Thanks.

Is there another site or source for support? I can’t seem to get a response from anyone, and it’s day 5 of being unable to load photos onto my site, not having done anything differently on this end. I get the message, “Safari can’t open this page…because it could not load any data from this location.” As mentioned previously, this has happened before, but it usualyl doesn’t last long (I assume there’s an update being done by WordPress), and it works after a day or so. But it’s been several days now, and I’m on the verge of dismantling WordPress altogether as there seems to be nothing I can do, and no one will get back to me…help?

Thanks,

I see that you’ve replied to several queries since my last, still ignoring mine…why? I’ve been polite, I’ve tried to explain the problem, which, from previous posts, I see that others have had. We’ve been using WordPress for 17 months to upload photos to our family / baby photo site almost daily – religiously. It’s been wonderful. But for some reason you think we don’t deserve help here, so on top of taking care of twins I’ve got to manually go in and create HTML pages for each and every photo we upload because you just don’t want to help us. It’s so frustrating, and I just wish you all had a little bit more of a conscious. Is it really OK to you to just avoid questions that you don’t have an answer for right away? Why think some of your happy users are worthy of help and others aren’t? This is sadly our day of parting with WordPress, which has been such a help to us up until now.

Ok, I won’t ignore it. But I’ll reply “Gosh, I’ve never seen that before. No clues, sorry”

Did that advance your cause at all? Not really.

—

We’re volunteers. Nobody gets paid to be here. Nobody gets “scheduled” to be here. Folks offer support here at will and when they might have something to contribute. Dropping a big ol’ guilt trip on volunteers probably won’t get them all flocking to help you.

Personally, after rereading the above with the guilt filter on, I’d be moving to another hosting service if I were you. I have a hard time saying it is a WP problem.

Suppose you did something like this: https://www.tamba2.org.uk/wordpress/xampp/

Can you upload photos in that environment?

Unfortunate that you think replies are necessary only to advance “a cause.” Actually yep, hearing something – even a polite “no clue” is better than nothing at all…it’s not all about serving a cause, is it? That’d be a pretty selfish outlook on life. My frustration was about asking for help and being routinely overlooked. But no, I didn’t realize the support team were all volunteers, and you’re right, that doesn’t obligate anyone to reply to a question, so that clears up a lot. Perhaps a disclaimer should be added to the support page with this information, so one won’t necessarily expect a reply. I guess the “Get Support” link had me confused.

Really, believe it or not, my “guilt trip” is just plain old frustration and bewilderment. I’ve loved using WordPress to date, and just don’t have the time or know-how anymore to start over from scratch. Thanks for trying to help, really (really ??

Top “sticky post” here The Forums: Please Read Before Posting section 1 should address the volunteer aspect.

it’s not the server, as I can upload/change any HTML pages fine, but the problem only occurs with WordPress.

WP relies on Php and mysql. HTML pages do not rely on php. Picture uploading relies on PHP as well. And that’s where your server seems to struggle.

Are the pictures you’re uploading very large? Maybe that’s the issue — have you tried with a little file just to try and narrow things down?

And my suggestion to try the Xampp idea was not tongue-in-cheek. It would at least give you another server to experiment with and help determine if you’ve truly discovered a very very rare bug or if there’s something amiss in your current server’s environment.

You DO have a disclaimer of sorts, and I apologize for suggesting the site get one when it’s already there. I didn’t read it, I admit it, and wish I had. I wrote to my server about the problem and exactly as they did last year, they said the problem couldn’t reside with them (though as you mentioned, they are very much php oriented) but unfortunately I’m so techie-deficient I’m at a loss. So, I will look into other alternatives, including the one you suggested. It’s just so odd, since the problem has come and gone for almost 2 years, but has in the past miraculously resolved itself. And using WordPress with our site has been such a breeze and terrific. Anyway, I really appreciate your help here, and in the future I’ll try to make sure to read all “Read Before…” posts ??

Can you please let us know what version of WP you are using and exactly how you are trying to add the pictures?

Can you FTP the images to your WP install and then manually (or with the quick tag button) add the images?

I agree with milb – a little more of exactly how you do it would be good.
One thing really puzzled me. You say | I just sit here and click “Add Custom Field” |.

Why? That doesn’t seem to have anything to do with image upload.
You also say that you press Enter a lot of times, and that it sometimes solves the problem. In what insert field?

You have a button for “Browse” and another for “Upload”.

I’m not implying anything here, just curious.

Like HandySolo I believe it’s a server hickup of some kind, despite your ISP:s statement au contrare.

Yes, WordPress is a beauty, but I can imagine your frustration. Hopefully this will be solved.

You’re all blowing me away with your generosity of time and effort, thank you so much. I don’t know if I deserve it. But ok, let me try to be more specific. I FTP images to the images/uploads directory of my site, then login to WordPress. I click on “Edit” in the horizontal menu atop the page, select the “ID” number I’m working from (“Month 16”, for ex.) look to the bottom of the page where “Add a new custom field to this post” resides. I select “image” from a drop-down menu, then type in the location/name of the image (‘images/uploads/katya&sophie.jpg”, for ex.) Then I click “Add Custom Field.” When I do this, I get an error message that reads, “Safari can’t open the page “https://hartandlena.com/wordpress/wp-admin/post.php” because it could not load any dara from this location.” This is the same error message that I got about a year ago when I couldn’t add photos for about a week. Then it suddenly worked again, and since then, it would occasionally stall, but with repeated clicks of “Add Custom Field,” the photo would get added – but not this time. I do think it’s a server error as I did an online search of this exact error message to see if anyone else experienced this, and I found someone wrote in to WordPress almost 2 years ago – using Safari, getting the same error message (https://www.ads-software.com/support/topic/10547?replies=4). It looks like it was a php upgrade problem, and this is probably the case here, only our server (fuzzy.phpwebhosting.com) says they’ve never experienced WordPress problems before. But…a php gliche sounds most likely to me (who admittedly knows next to nothing about this stuff.) We’ve had relatives write with withdrawal for not seeing how the babies have changed in the last week ?? But maybe the server will discover a php upgrade incompatibility with WordPress version 1.2, and maybe there’s something I can do yet to save it.

Thanks again, very much!

I made sure I can upload photos to the server via the “Upload” button atop the page – the horizontal menu bar, which gives me the location of the image. But it’s when I go into “Edit”, from the horizontal menu atop the page, to add the “new custom field” typing in the location of the file in the “Value” field that I get the error message.

I think that’s part of the problem. Most users here are used to the current image upload feature in WP 2.x, and might not have even used 1.2 (I didn’t come along until the release of 1.5 myself).

Have you tried using FireFox to do the same thing, so that the problem isn’t just a Safari issue?
Also, there’s no problem if you hand code the img link in the post? That is, you’ve uploaded via FTP, <img src="https://hartandlena.com/wordpress/images/uploads/katya&sophie.jpg" alt="katya&sophie" />