Cant use popup on pageload

  • Resolved bywire

    (@bywire)


    9 years, 2 months ago

    Hi!

    Great plugin! However, I have two questions.

    Is it possible to use this on a homepage that is not a “page”? Many wordpress themes auto generate their start page. It would be great to have a pop up on those too.

    The second question is why it does not work for me to open a pop up on page load? It works fine if I add a button or a link, but not on load, so to speak. And I have selected a pop for a specific page in the editor. Do you have any idea why?

    I have pro btw.

    Thanks in advance!

    https://www.ads-software.com/plugins/popup-builder/

Viewing 2 replies - 1 through 2 (of 2 total)

  • Dear user,
    Thank you for contacting us.
    If your theme was created by WordPress standards, then your front page should be either a page or a post. Currently we support onload popup on both of them.

    Answering to your second question, it would be great if you can send us your site URL so we can figure out what goes wrong on your side.
    For direct support, please contact us at [email protected].

    Best,
    Sygnoos Team.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    We added a new feature in version 2.0.5 to allow you to use shortcode to auto open your desired popup.

    Thank you for your interest.

    Best Regards,
    Sygnoos Team

Viewing 2 replies - 1 through 2 (of 2 total)
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