Caps being changed in links – bug?

  • Resolved moxi

    (@moxi)


    2 years, 5 months ago

    Instead of using serial numbers, I am trying to include a download link. The order goes through and it shows the link, but apparently for no reason it is changing to caps or viceversa. For example:

    Original link:
    https://example.com/d/wDWbEJJjl7OQtw

    is being changed to this in the orders page (After purchasing):
    https://example.com/D/WDWbEJJjl7OQtw

    Notice that not all the letters are changed (in this case a d/D and a w/W, but enough for case-sensitive sites to reject the link and show a 404 error.

    Is this a bug?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @moxi,

    Bappi from PluginEver here.

    This is very unlikely that it’s caused by the plugin. To be sure about that, first, please check the serial numbers in the WordPress admin dashboard and check if the serial numbers are all in lowercase.

    If they are ok in the WordPress admin dashboard, that means this is not happening from the serial numbers plugin.

    Can you please let me know how you’re including it in the URLs? Maybe I can help you there.

    Looking forward to helping you get to the bottom of this.

    Thread Starter moxi

    (@moxi)

    Hello Bappi! Thank you for helping me.

    Indeed, I can confirm that in the admin dashboard they appear well (lowercase when they should be and uppercase when they should be). It becomes messed up only in the front-end.

    I am using the OceanWP theme. I tried with Twenty19 and it worked fine, so apparently it is an issue with OceanWP.

    Any ideas as to what I could do to possibly fix this with OceanWP?

    Truly appreciate it! Thanks!

    Hello @moxi,

    In that case, it’s clear that the issue is not with the plugin, it’s with the theme. So kindly contact OceanWP theme support as they can assist you better.

    Thanks for understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Caps being changed in links – bug?’ is closed to new replies.