Captcha display wrong in comment section

Hi,

We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

Regards,
BestWebSoft Support Team

Hi,

You’re right, it is caused by styles of your theme. To solve this issue, please add the following code to the end of the css-file of your theme:

.cptch_block {

padding-left: 15px;

}

Regards,
BestWebSoft Support Team

Hi

The code solves the problem! Thank you very much for the good support!

Regards

Hi.

We are glad that everything is fine now. Feel free to contact our support team with any questions in future.

Regards,
BestWebSoft Support Team

Helllo,

When someone comments on my website yaALLAH.in and they submit. The captcha shows this error-
Error: Please enter a valid CAPTCHA value. Click the BACK button on your browser, and try again.

Please let me know how to resolve this.

Hi alimraan,

We have followed your link and found no errors. Did you manage to solve the problem by yourself? Do you still need our help?

If you do, please complete the following in order to detect the problem and find its solution:
1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
2) Try deactivating all of your plugins except Captcha and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.

Sincerely,
BestWebSoft Support Team