Captcha does not show

  • Resolved kicia

    (@kicia)


    9 years, 10 months ago

    Hello,

    I do love this theme. Totally. ??

    Yesterday I run my new ebsite and today a little problem occured – I want to have a captcha plugin working with the comment form. I tried with two plugins (I know both of them and they are really ok) and any of them does not show. So, I’m adding a comment not seeing a captcha form and then I see error caused by not resolving the captcha task.

    Ben, if you please could take a look at my site – serwisbajka.pl – and give me some suggestion, I would be very grateful.

    Captcha plugin is on now.
    This is “Captcha” by BestWebSoft. The same thing happens with the SweetCaptcha. I use both of them on a few another themes and they works ok.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks for all the detail. I think the issue may be a conflict with the Jetpack comment form. Could you try disabling the Jetpack comment module to see if this is the case?

    Thread Starter kicia

    (@kicia)

    Oh yes!
    I disabled the Jetpack Comments and the problem is gone.

    It was quite easy, but not obvious.

    Big thanks to you, Ben.

    Theme Author Ben Sibley

    (@bensibley)

    You’re welcome, glad it’s working now ??

Viewing 3 replies - 1 through 3 (of 3 total)
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