Captcha doesn't work

Hi,

The answer is probably the same posted on this other ticket:

https://www.ads-software.com/support/topic/captcha-not-fitting-in-image

Thank you for using the plugin!

Not the case, because I’m testing it when I have the full 5 characters.

for example, now I have DXRUP.
The cookies I have are:
rand_code: 37b71be9ed06d67d34954d23b5911c70
rand_code_1: febf8e5dd821c1eef5bd65c46b442925

rand_code_1 corresponds with md5(lowercase(‘DXRUP’)). https://www.md5.cz/

But I’m still getting “Please enter a valid captcha code” .
(Is it supposed to match rand_code? Is that the issue?)

Thanks

Hi,

Please open a private ticket (it’s free) at https://wordpress.dwbooster.com/support to check this case in detail.

Thank you!