Captcha image broken

…oh here is the page keauhouhideaway.com/contact-us/

I am having the same problem.

Its been going on for some time now – and there doesn’t seem to be a solution yet.

From what I can see, several CAPTCHA images are being generated each time e.g. 1387403326.png and 991822372.png
but the image url in the form is *****/wp-content/uploads/wpcf7_captcha/692086990.png

But that image is either not getting generated, or it’s deleted (no idea which)

Those are files and URL is 404 record.

Visually – I’m seeing the image get displayed, then almost immediately roll over to a new image, and roll over again to another image or a broken image link…

There’s no clue to the reason in the WordPress or server error logs.

The same problem exists on testing site with only CF 7 and Really Simple CAPTCHA installed and active, using default theme. Occurs with WP 3.6.1 and 3.6, but no problems with WP 3.5.1 and earlier – didn’t test with 3.5.2

I can’t see anything in the plugin code to account for this behaviour – possibly it’s a CF 7 issue instead.

Don’t know if this info will help the developer…..

It doesn’t work ! I am having the same problem.

I suggest you add your contact page in the pages to be excluded from the cache in the advanced options, this should solve the problems.

I had the same problem and just fixed it. The problem happened when I moved the site from newsite.example.com to example.com. I forgot about the custom work done on the wp-config.php file before I moved the site. The custom work was meant to source the “my-content” directory instead of “wp-content”.

On the wp-config.php file I changed:
define( 'WP_CONTENT_URL', 'https://newsite.example.com/my-content');

to:
define( 'WP_CONTENT_URL', 'https://example.com/my-content');

I hope this helps.

Check the file permissions on the plugin’s tmp folder. I was having the same issue and just changed the permissions and it worked.

I have the same problem.
The images are generated correctly in the wpcf7_captcha folder.
The link in the form is correct.
All folders are read/writeable

Still a broken image.
Anyone have a tip for another contact form with captcha? It seems this has a lot of problems for a lot of people.

Try Fast Secure Contact Form with SI Captcha plugin

This is something I just stumbled across, which may be of use to others. The captcha works fine if the page with the form isn’t cached by a plugin, such as the great supercache by the plugin author. If the page *is* cached, you can get a broken image link, making the form impossible to submit. Specifically, if the captcha is part of a gravity form, this plugins ‘cleanup()’ method is called whenever a form is submitted, which removes all images older than an hour. It so happens I had supercache set to delete cached pages every hour. So in theory, the page shouldn’t be displaying a deleted image. But perhaps it can on occasion, so I set supercache to delete pages every 30 minutes instead. I have high hopes this fixes the problem. If it turns out *not* to work, I will post a retraction.

An update — it didn’t work, because stale files were being served, even though I set both Cache Timeout & Scheduler to 1800 seconds. I then deselected ‘Cache rebuild. Serve a supercache file to anonymous users while a new file is being generated. ‘ because it’s stale files that might have a broken image, but that STILL didn’t seem to do the trick. So finally, I shortened Scheduler to 900 seconds (15 minutes). If this doesn’t do the trick, I may have to consider a different cache plugin.