captcha is not responsive in mobile

  • Resolved Vickymedia

    (@vickymedia)


    9 years, 1 month ago

    Hello,

    Great Plugin but facing following issue Captcha is not responsive in mobile.

    check link in mobile Link is : campaign.dotwriter.com.

    when you try to submit without adding any value the validation error messages have a lot of gap i.e. error msg of top field shows just above the below field.

    Thanks,
    Vicky

    https://www.ads-software.com/plugins/google-captcha/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Vicky,

    Yes, we know about this problem. Unfortunately, the css files are used for recaptcha block, and they are stored on the Google servers, so we have no access to them.
    However, thank you for your message, we’ll take it into account and think about the solution.

    Sincerely,
    BestWebSoft Support Team

    Hi there.
    Great plugin, but there is this issue of not being responsive on mobiles.
    Whilst I understand this is a google issue, I have found this article what might help achieving what we need.

    Thanks,
    George

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi George,

    You can use Version 2, for example, which displays correctly on mobiles. Also, you can purchase Pro plugin version which allows you to select recaptcha’s size.

    Sincerely,
    BestWebSoft Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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