• So despite enabling captcha and also testing both v2 and v3, spam submissions are getting through. Admittedly not many, but I am not inclined to believe russian bots use manual submissions.

    Any advice on how to set the captcha and what version for best protection?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hey @homdax,

    We’re sorry to hear that you’ve encountered spam issues.

    If you’re still having spam with reCAPTCHA enabled, you can consider increasing the security level of the reCAPTCHA integration on your site.

    For v2 reCAPTCHA, you can do this by going to your reCAPTCHA account. Then in the settings of your current integration, you can adjust the Security Preference slider.

    For v3 reCAPTCHA, you can adjust the settings in your WordPress admin area by going to WPForms > Settings > reCAPTCHA. In this Score Threshold field, you can increase the score to a higher number for stricter security.

    And if you’d prefer not to use reCAPTCHA, we have another anti-spam protection feature, hCaptcha. This is a good option if you’d prefer not to sign up for Google’s reCAPTCHA service. Within your forms, hCaptcha will display a checkbox asking users to prove they’re human (much like Google’s v2 Checkbox reCAPTCHA). We have a detailed guide for setting up hCaptcha.

    Alternatively, you can consider the third-party plugins such as WordPress Zero Spam or Spam protection, AntiSpam, FireWall by CleanTalk which work out of the box to protect your forms against spam.

    Hope this helps!

    Hey @homdax,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter hw2junkyarddawg

    (@homdax)

    FYI: Haven’t had time to check this yet. May give it a shot during the weekend. Then it needs to run for a week or so to see if it is working.

    Hey @homdax – sure please feel free to reachout in case the issue is still there.

    Kindly,

    Thread Starter hw2junkyarddawg

    (@homdax)

    Ok, I reviewed al the details and I have set reCaptcha v.3 to 1.0.
    It was at 0.7 and as I understand it you increase the number for higher protection.

    So lets see what happens.

    Thank you for your input.

    Hey @homdax – Thanks for following on this ticket!

    Sure – please us know how it goes. If you have any other questions, please feel free to reachout.

    Kindly,

    Thread Starter hw2junkyarddawg

    (@homdax)

    Not working. Stupid Google tells me I have 0% submissions or spam.
    Would this work better with Akismet enabled?

    I will try hCaptcha. Same procedure, going to leave it a few days.

    Thread Starter hw2junkyarddawg

    (@homdax)

    @prashantrai

    Could you please do me a small favor and go to the link and test submitting something?
    I just went there and submitted from my works network and I did not even see a captcha at all.

    Am I missing something, like enabling it on the form or some like that?

    Thread Starter hw2junkyarddawg

    (@homdax)

    of course I forgot to review how to enable it in the form. I actually thought it would just start to work, but you have to get in to it and edit the form and add it for functionality. What was I thinking….

    NOW lets see how it works…

    Hey @homdax – Thanks for following on this ticket and I apologize for the delay in getting back to your support request.

    In case the spam issue is still there after activating the hCaptcha, please reply back to this email and I’ll be happy to take a closer look.

    Kindly,

    Thread Starter hw2junkyarddawg

    (@homdax)

    Hey, is ok…

    I am using litespeed cache so I prefer to wait a few days to make sure the cache is reset by itself and eventual submissions done by then and so far nothing new has appeared, which seems to be ok. I also asked a couple of contacts to do test submissions, in case the captcha is somehow hard to understand.

    if you don’t hear from me by the weekend, you can close this as successful.

    Hey @homdax,

    Sure – thanks fine. Please let me know how it goes and in case the issue is still there, please feel free to reachout.

    Kindly,

    Thread Starter hw2junkyarddawg

    (@homdax)

    ok, seems to be preventing spam.

    Thanks for your patience…

    Glad to hear that @homdax. If you have any other questions, please feel free to reachout.

    Kindly,

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Captcha letting spam through’ is closed to new replies.