Captcha No Longer Appearing on Registration Page

  • Resolved makhay

    (@makhay)


    3 years, 1 month ago

    Hello,

    Recently I have noticed that Captcha has not worked on our registration page and we have had a large number of bots create accounts. Any way to resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    1) Make sure that the reCaptcha plugin is installed, activated, updated to the latest version and integrated into your form(-s).
    2) Try to submit your form(-s) without captcha (or use the wrong answer to make sure that reCaptcha is working correctly).
    3) Install and activate Limit Attempts plugin to get additional anti-spam protection and low-down bots registration rate. Learn more – https://www.ads-software.com/plugins/limit-attempts/

    I’m having this same issue. Since I updated to 1.65, the recaptcha is not showing on the Login or Registration correctly for mobile phone users. If they try to put in any info and click continue, they get a message that says “Please verify you are human” but there’s no box or anything to click on. This is not an issue when viewing the website on a desktop, only mobile users. Is there a way to download the version prior to 1.65 which was working fine?

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    After all our tests, we cannot confirm the existence of this error. You can always download the previous version on this page https://www.ads-software.com/plugins/google-captcha/advanced/

Viewing 3 replies - 1 through 3 (of 3 total)
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