Captcha not showing

  • When activated it works fine on the admin page/login, but the user will not me able to access their account on the front end.

    On the front end when you try to login to your account, it will give you an error saying to solve the captcha, however, there is no captcha showing. If we deactivate the captcha for admin, then the user can log in without problem.

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  • Plugin Support weblizar_support

    (@weblizar_support)

    Hello zekinha,

    We check the latest version of the plugin, but we didn’t face any such issue.
    The issue you explain only occurs when you enable the captcha and don’t enter “Site Key” and “Secret Key”.

    But can you please explain the line you wrote: “If we deactivate the captcha for admin“. Because the plugin does not have the setting to enable captcha for admin and other users separately.

    Thank you.

    Thread Starter zekinha

    (@zekinha)

    Hi, apologies on the delay getting back to you.
    What happen is, if I activate the captcha on the backend (which works for the admin page https://www.site.com/admin), it works as it should.
    However, when the user tries to login (without admin previleges) on the front end, the site gives an error saying that the captcha was not solved. the problem is, there is no captcha showing to the user to solve.
    Does it make sense? Sorry it’s a bit confusing to explain.

Viewing 2 replies - 1 through 2 (of 2 total)
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