captcha not showing on mobile and incognito

Hey!

I’ve got a customer registration form with a captcha box that always shows up on my android and PC’s Firefox and chrome browser.

but when I use incognito mode on those browsers or if I use my ios safari browser the hcaptcha box disappears which renders my customer registration form useless. When you hit submit nothing happens, no user is created, no error, no redirect, yada yada. Sometimes it refreshes the page, but that’s it.

ive tried SEVERAL trials with clearing my cache, and have a small pile of devices with several browsers. I can’t think of any changes I’ve made recently that would have cause this, but I don’t remember this being an issue before. Also, I’ve made copies of the form and nothing. I have not yet tested a brand new form, but I’m leaning away from making new forms every time something new pops up with this plugin.

I appreciate ya!

Typed out on mobile, please excuse my mess.

The page I need help with: [log in to see the link]