Captcha not working on iOS

  • Resolved vin8tan

    (@vin8tan)


    4 years, 7 months ago

    hey, I’ve been getting reports from visitors that they cannot submit the appointment via MACos and iOS. Ive tried them on safari and chrome on Catalina and iOS 13.3.1

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    I don’t see the captcha enabled at that page. If possible please publish a test booking form with the captcha enabled and send us the address of the test page through the following contact form to check it in iOS devices: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    Thread Starter vin8tan

    (@vin8tan)

    I had to disable it because people were having problems with submitting their forms.

    https://afa.org.sg/?page_id=10074

    i tested it with the chrome developer console, set to iphonex and the form works. but when i tried it on my friend’s iphone, it won’t register the captcha, and kept requesting for a correct one.

    I’m having similar issues. I tested in a Windows box as well with Chrome and Firefox. The Captcha is not working. Has there been a workaround? Or can the captcha be disabled?

    Plugin Author codepeople

    (@codepeople)

    Hi,

    The captcha can be disabled in the settings (booking form settings, tab #4 “Anti-spam”).

    However if you can indicate the address of the page that contains the booking form we can check why the captcha isn’t displayed and provide a solution. If you prefer to not share the address of the page in this public forum then you can send it through our contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

Viewing 4 replies - 1 through 4 (of 4 total)
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