CAPTCHA on comment forms situation

Hi @underro

If I cross check WooCommerce 7.7.0 the latest and AIOS 5.1.9 with turnstile captcha for product reviews / comments it works fine on one of my site.

Here error seems if terms and condition checkbox not checked and captcha correct answer not submitted. It seems input issue.

Please cross check again and let me know if still issue

Hi.

I checked and in my case the issue remains.

Hi @underro

can you please make sure it is not the cache issue ? If any cache plugin on try purge cache of that product detail page and cross check.

Regards

There doesn’t seem to be any cache problem (I use wp super cache).
I cleaned the cache, transients,…
Turnstile captcha still does not work in the comments.
I waited for more updates, on the theme, woo, wp, AIOS,…what was related to this, in the hope that it would be resolved.

Hi @underro

Can you please try deactivate the WP Super Cache plugin form Plugins list and then try cross check ?

Regards

Hi.
I also checked with wp super cache disabled. I just checked again
Error: You entered an incorrect CAPTCHA answer. Please go back and try again.

Hi @underro

Can you please send me the URL of the page you have issue, you can use https://pastebin.com/ to send that.

Also do you use particular theme for this product detail page where the comment / review form not showing the turnstile captcha to check.

Here “You must agree to the terms and conditions” is also showing as ERROR and it is not part of AIOS plugin it is general product comment / review form.

Regards

The error does not appear if “Enable CAPTCHA on comment forms:” is not activated.
Now it’s disabled.
https://pastebin.com/raw/zsLa0Fc8

Hi @underro

If you have enabled “Enable CAPTCHA on comment forms” I can try cross check if the turnstile being added or not.

For your site My account page – Login and for registration the turn style captcha getting added there seem not the issue.

So it should be some thing other plugin conflict issue or theme issue. you should try disable one by one plugin and cross check.

In product detail page do you have inside review form 

<div class="cf-turnstile-wrap" style="padding:10px 0 10px 0"><div  class="cf-turnstile" data-sitekey="0x4AAAAAAACYSYMfey8V2qI5"></div></div>

and at end below code getting added ? 

<script type='text/javascript' src='https://challenges.cloudflare.com/turnstile/v0/api.js?ver=5.1.9' id='cloudflare-turnstile-js'></script> 

Below is the screen shot of the reviews getting added with turn stile on one of my site.

https://snipboard.io/KlM6QC.jpg

Regards

That is right.
For the rest of the site, it works perfectly. The only problem is with the comments.
To give you an idea, I will activate Turnstile on comments for 24 hours.
If you agree, I can give you the same in admin, to see.

Hi @underro

I can see as per necessary code the captha to show gets added its very strange issue that the captha is not showing there. One thing I would like to confirm is are you using latest version of AIOS 5.1.9 ?

https://snipboard.io/XiF3lq.jpg

https://snipboard.io/8hKkmC.jpg

Sorry as per WP rules it is not allowed to access user’s website admin area for issue to check.

Regards

• This reply was modified 1 year, 9 months ago by hjogiupdraftplus.
• This reply was modified 1 year, 9 months ago by hjogiupdraftplus.

Yes, it is 5.1.9, in fact everything is up to date.

Hi @underro

Ok, As per my previous check the necessary code the captcha to show gets added.

https://snipboard.io/XiF3lq.jpg

https://snipboard.io/8hKkmC.jpg

It seems something else issue so captcha field do not show on product detail page for review and post back do have error.

Is there any conflict or JavaScript issue on your site which do stop execution for turnstile api.js needs to cross checked there in detail.

Regards