CAPTCHA says “That CAPTCHA was incorrect. Try again

  • Hey,

    We have Wp Super Cache and Fast Secure Contact Form plugin integrate with the 2 Pages,

    1 – Contact

    2 – Get a Quote Page

    I have added contact within the Advanced Setting contact page, as you have written here,

    https://www.fastsecurecontactform.com/captcha-always-incorrect

    But still not working with the get-a-quote page, Can you please let me know How can I write in WP Super Cache for not allow that cache?

    Thanks,
    Arpit G Shah

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi, just one question if you delete the plugin’s cache and disable the cache plugin does the captcha work?

    I have this issue, and also have followed all of the instructions on the page Arpit linked to. I am using ReCaptcha and have disabled the regular captcha feature. It returns an error “That CAPTCHA was incorrect.” even though the checkbox on the ReCaptcha works.

    It could be a theme or plugin conflict. Try temporarily deactivating other plugins. Did that help?

    Try temporarily activating a default WordPress theme. Did that help?

    If you still want more help, you can make a support ticket
    https://www.fastsecurecontactform.com/support

    Actually through a few more hours of investigation, I found that the normal captcha is working fine. It’s only when I use ReCaptcha. The ReCaptcha form loads fine, and I get the green checkmark, but when I submit the form it gives the incorrect CAPTCHA error message. It seems as though the plugin is looking for a captcha code still, even though it is supposed to be disabled. I have tried turning debugging on, tried with both PHP Sessions on and off, disabled all plugins, tried a different theme, checked my PHP info. (Although I admit, I don’t know what to look for there.)

    • This reply was modified 7 years, 10 months ago by KingDingbat.
    • This reply was modified 7 years, 10 months ago by KingDingbat.
    • This reply was modified 7 years, 10 months ago by KingDingbat.

    Can you post a link to your site?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    *Looks. Nuts. Now I’ll have to redact all the replies like that…*

    Side note: @mikechallis Please do not ask that you get even temporary access to someone’s site. That will get you into trouble here. I’ve deleted the post where you wrote that.

    I’m am 100% sure you mean well but please never ask or suggest for credentials on these forums.

    https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating to the plugin team and moderating your account.

    No problem, sorry. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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