Captcha Warning Keeps Popping Up

  • Resolved imkimc

    (@imkimc)


    2 years, 6 months ago

    We’ve chosen not to use captcha on our CC forms and that option is set via the settings. (This was a conscious decision)

    However, the captcha warning for this plugin keeps popping up for all admin users and doesn’t seem to be able to be disabled.

    Why will the plugin not remember our choices and stop showing the warning?

    Thanks,
    Kim

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi Kim, thank you for getting in contact with us. In regards to your request, the developers have already answered this question in a previous support thread. Plead read below.

    https://www.ads-software.com/support/topic/quick-edit-feature-causes-product-settings-to-be-lost/#post-15669112

    Thank you.

    I don’t know if this is a related issue or not but we already use reCaptcha on all of our sites and on all of our pages. The site codes are integrated through Contact Form 7 and yet the warning message is still always present. I even tried to enter the existing reCaptcha codes into the Stripe Payment settings but then I get an error, I am guessing because I am using reCaptcha twice.

    I don’t know if I can set up two different reCaptcha codes to be used on the same website.

    • This reply was modified 2 years, 5 months ago by intowernet.

    Hi plugin dev: The captcha reminder that can’t be dismissed or turned-off is not a good choice from a design and friendly user interface perspective. Frankly, it is annoying. There are simple ways to waive your liability if people choose not to use the captcha feature. Simply have a two-step opt-out process give clear warning risk of not using captcha… step 2 “are you sure?” with check box “yes i understand the risk”… so you give the initial captcha admin popup reminder until the admin chooses to opt-out and dismiss the warning.

    Guys this is so much better for the admin UI to do it that way. Why does this not make sense. I’m guessing if you ask your plugin users (admins) 99% of them will agree with the opt-out dismiss warning.

    What are your thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
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