Caption shortcode problem

@silvae Sharing the code of that shortcode can help us to fix that issue.

Here it is :

<div>[caption id="attachment_26588" align="alignright" width="320"]<img class="wp-image-26588 size-full" src="https://www.eurekoi.org/wp-content/uploads/2016/10/eurekoi_carte_noel_italie.jpg" alt="carte postale de No?l italienne - " width="320" height="215" /> SEM logo via Wikimedia Commons carte postale de No?l italienne[/caption]</div>
<div>?</div>
<div id="body"><span style="text-decoration: underline;">Notre réponse du 29/09/2016</span></div>
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have you asked the developer of your theme for help?
https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

does the shortcode work if you temporarily switch to the default theme Twenty Sixteen?

I too am having the same problem on this page: https://culturehog.com/arts-culture-magazine

You can see the shortcode doesn’t translate into anything it’s just says “[caption…]”

The theme doesn’t modify anything. Did anyone find a solution?