• On this page you will see a gallery of 5 images. When you hover over them, you see BOTH the caption AND the tooltip showing the same caption. I’ve tried everything in the gallery settings but have not worked out how to not display the tooltip. If anyone can point me to the setting I need to change to make sure the tooltip does not appear, I’d be grateful. Many thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hi @markatidealvantage,

    Thanks for reaching out to us!

    Is it possible to send me some screenshots of the settings of your gallery? I was not able to replicate this behavior.

    Also, which version of our plugin do you use?

    Warmly,

    Beatrice.

    Thread Starter markatidealvantage

    (@markatidealvantage)

    Hi Beatrice,

    Thank you so much for getting back to me. Maybe I’ve not explained the issue clearly enough, sorry.

    The screenshot can be seen at this page – https://grazynacydzik.com/tiles-gallery-showing-tooltip/

    As you can see, it display the caption over the image, which is great…but it also displays the tooltip when you hover over the image and I don’t want this.

    Could you please advise me as to how I stop the tooltip from displaying?

    The version of the plugin I am using is 3.6.1.

    Many thanks,

    Mark

    Plugin Support beatrice12

    (@beatrice12)

    Hi @markatidealvantage,

    Thanks for explaining!

    Is it possible to send me some screenshots of the settings of your gallery as I am not able to replicate this behavior? I need to investigate further.

    You can upload the images here via Imgur.

    Thank you,

    Beatrice.

    Thread Starter markatidealvantage

    (@markatidealvantage)

    Hi Beatrice,

    Many thanks for coming back to me. It is odd that you are not seeing the behaviour, as the tooltip appears for me in both Google Chrome and Microsoft Edge.

    I’m not sure how to use Imgur here, so have added the Captions settings to the https://grazynacydzik.com/tiles-gallery-showing-tooltip/ page.

    Much appreciated,

    Mark

Viewing 4 replies - 1 through 4 (of 4 total)
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