Captions not displayed

  • Resolved Roger

    (@erpol53)


    1 year ago

    Hi,

    I love your plugin, but I have a real problem with displaying captions! Here’s the issue: To test, I enter 2 different texts in the “Images” gallery settings: one in the “Title” field, one in the “Caption” field.

    • Only “Title” is taken into account. The “Caption” image field is always ignored and never displayed anywhere, neither on the thumbnail nor in the lightbox.
    • “Title” only appears as a tooltip when hovering over the thumbnail – none of the settings in the “Caption” area are taken into account – opacity, color, size, position, etc.

    I can easily disable the tooltip by just entering a space in the Title field (this can be perhaps useful to others), but since the caption is never displayed anywhere, it doesn’t solve my problem.

    Is this a bug, a feature of the free version, or am I doing something wrong in the settings ? The image that has this title and caption is the 1st in the linked page.

    Thanks for your help,

    RP

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @erpol53,

    Thanks for reaching out to us!

    Is it possible to send us a screenshot with the settings of your captions so I can test this on my end? You can upload it here via Imgur.

    Warmly,

    Beatrice.

    Thread Starter Roger

    (@erpol53)

    Hi Beatrice,

    Thanks for the quick response! This captions issue is really a problem for me, and I can’t understand why they won’t work…

    Here’s the Imgur link to 2 screen shots (the captions screen is too large for just one): https://imgur.com/a/JognFeE

    As I said, if you look at this page https://catherinetatsopoulos.com/portfolio/paysages-stenopes/
    The first image top left in the gallery has a title, “Vouno” and a caption, “Mountain”.

    As of now, the title will appear on a tooltip after lingering a second on the thumbnail, and at the bottom left in the lightbox when the image is clicked. The Caption field is never displayed.

    My expected behavior would be for the title to be blank (no tooltip), and for the caption to be displayed as an overlay on the thumbnail and in the lightbox.

    Best regards,

    Roger

    • This reply was modified 1 year ago by Roger.
    Plugin Support beatrice12

    (@beatrice12)

    Hello @erpol53,

    Thank you for explaining!

    I just tested this on my end and the captions and title are displayed when i hover over the image. Can you please let me know what you have set in the Hover Effects section?

    Warmly,

    Beatrice.

    Thread Starter Roger

    (@erpol53)

    Hi Beatrice,

    Ok, I tested it on my test site, and I think I found the reason: the color of the caption text must have been set to transparent at some point. I redefined all the colors, and then it appeared!

    So now the “caption” field works as it should on the thumbnail, but it still doesn’t appear in the lightbox. I don’t want to use the “title” field, because then I have the tooltip that I can’t get rid of…

    Is there a way to make the caption show in the lightbox ? I didn’t find any setting for it. Or else a way to get rid of the tooltip, so I can use the Title for the Lightbox ?

    Thanks for your help.

    RP

    Plugin Support beatrice12

    (@beatrice12)

    Hi @erpol53,

    This can only be achieved by using our premium version.

    Warm regards,

    Beatrice.

    Thread Starter Roger

    (@erpol53)

    Oh, OK. So you are telling me that in the premium version I can choose which field (title or description) to display in the lightbox ? I didn’t see any setting for this in the premium version, though.

    But thanks for your help anyway, it did steer me into finding a solution for the invisible caption!

    Best regards

    RP

Viewing 6 replies - 1 through 6 (of 6 total)
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