Captions not showing

  • Resolved lynnamos

    (@lynnamos)


    11 months, 1 week ago

    Hi, I think I have all settings set correctly, but I can’t seem to get the captions to show up. This is the free version. Can anyone help please? Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support Support Ole

    (@trsupsys)

    Hi, @lynnamos

    Thank you for contacting us!

    Please check if you have enabled the Caption Builder option – it is for the PRO plugin and disables the normal captioning functionality.

    If this don’t help – Please contact us through our?internal support .

    We will help you to solve the problem.

    Regards,

    Ole

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