Card Payment Formatting Issue

  • Resolved harshithareddy

    (@harshithareddy)


    1 year, 10 months ago

    Hi Team,

    We are facing an issue with a payment card formatting issue at the checkout page of my website. Below is the detailed information

    Plugin Used: https://woocommerce.com/products/authorize-net/

    1. Card Number: When the user enters the credit card number, it does not separate the digits by spaces.
    For example It displays it as 4111111111111111 instead of 4111 1111 1111 1111

    2. Expiry Month & Year: When the user enters the credit card expiry month and year, it does not separate the digits by a slash(/).
    For Example, It takes the 7-digit number but not the slash – 102024 instead of 10/2024.

Viewing 1 replies (of 1 total)

  • Hi @harshithareddy

    Thanks for reaching out!

    I am sorry to hear that you are having issues using the premium plugin Authorize.Net.

    If you have a valid license with us, can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 1 replies (of 1 total)
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