• mcnamal

    (@mcnamal)


    My carousel post block (from Superb) suddenly started adding a duplicate title at the top of each carousel post display. The added text looks scrunched and unreadable. It was never there before, so I’m not sure what happened. I went into the editor and clicked on the block and then re-saved. That fixed the problem, but only for a couple of webpage loads, then the extra titles with obscured text started showing up again. There’s no problem on the mobile display. It’s only desktop computers. Does anyone have thoughts on what happened or how I can fix this? Many thanks in advance for any help you can give.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mcnamal

    (@mcnamal)

    One update I just noticed– the duplicate titles I’ve been seeing on the post carousel just disappeared when I added a new post a couple of minutes ago. Does this seem like a cache issue ? It comes and goes, but it only goes away for a short time and only when I’ve made a change or re-touched and saved the carousel block in the editor. It always comes back as a problem though.

    My carousel post block (from Superb) suddenly started adding a duplicate title at the top of each carousel post display.

    Does anyone have thoughts on what happened or how I can fix this? Many thanks in advance for any help you can give.

    Since this is from an addon (theme? plugin?) and not something provided by WordPress itself, you’ll need to consult the documentation and/or support of this particular addon for help.

    I installed your active theme (Sonoran) and the free version of its companion plugin (Superb Addons), but I didn’t find any carousel block.

    agatharose

    (@agatharose)

    Hi ,

    It seems you cache is not clearing properly. You must work on checking your cache plugins. I am just expressing this as i usually encounter this issue on my site.

    • This reply was modified 6 months ago by agatharose.
    frederickk99

    (@frederickk99)

    To fix the carousel block displaying post titles twice and scrunching text on desktop, try these steps: clear your website’s cache and cookies, check for any plugin or theme updates, and disable any conflicting plugins to isolate the issue. If the problem persists, consider reaching out to the plugin’s support for more detailed assistance.

    Thread Starter mcnamal

    (@mcnamal)

    Thank you for all the info! I’m going to try clearing the cache and see if that works. I’ve actually never done that before for fear of deleting everything or messing up my website. Do I just use the clear cache I see at the top of the dashboard?

    I’ll post the outcome here once I’ve tried it.

Viewing 5 replies - 1 through 5 (of 5 total)
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