Carousel can’t display in custom theme

  • Resolved jtweng

    (@jtweng)


    4 years ago

    I’d like to ask for some help on displaying the carousel in our custom theme.
    Actually, Post Slider, Post Carousel, and Post GridBox Slider all have this issue.
    I’m not sure why but the content in the carousel is always hidden and stack together, as if there’s no flex-box effect.
    I’ve tried to put the shortcode on a page and call the shortcode from a .PHP file, carousel can’t work for both situations but others can.
    I have another carousel from another plugin (MetaSlider) and it works fine so I’m not sure about the problem.
    Would be great if you could provide some suggestions.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pluginandplay

    (@pluginandplay)

    Hi @jtweng

    Please provide me the web page URL on which you had setup the plugin so I can take a look at it and try to understand the scenario.

    Thread Starter jtweng

    (@jtweng)

    Hi @pluginandplay
    Here’s the link https://brandnamepencils.com/test-blog/
    And here’s what I put in my WordPress post

    
Post Grid - [bdp_post]
Post Slider - [bdp_post_slider]
Post Carousel - [bdp_post_carousel]
Post GridBox - [bdp_post_gridbox]
Post GridBox Slider - [bdp_post_gridbox_slider]
Post List - [bdp_post_list]
Post Masonry - [bdp_masonry]
Post Ticker - [bdp_ticker]
Post Timeline - [bdp_timeline]
    Plugin Author pluginandplay

    (@pluginandplay)

    Hi @jtweng

    Sorry for my late response.

    Thanks for the web page link. It looks like that plugin java script is not coming so slider is not going to be initialized.

    As per web page you have purchased premium version so please drop us a mail or ticket from our website or via plugin. I will take a look at it and try to understand the scenario.

    Thread Starter jtweng

    (@jtweng)

    Hi @pluginandplay
    Thank you for the reply.
    I’ve sent a support request via the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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