Carousel in popup maker

  • Resolved dgold75

    (@dgold75)


    2 years, 8 months ago

    Hello, I am using the plugin Carousel Anything for WPBakery. It works fine when placed within the page. If I use the carousel as the content of the popup, carousel initialization is blocked. ′When I move to next slide, carousel “starts” and works fine.
    Any suggestion, where can be the problem?

    Thanx David

    • This topic was modified 2 years, 8 months ago by dgold75.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Bel

    (@belimperial)

    Hi @dgold75

    Thank you for reaching out, and we’re sorry the carousel is not working inside the popup.

    We have not received any reports about Carousel Anything for WPBakery not working inside the popup.

    We would like to take a close look, could you use the Temporary Login Without Password plugin (https://www.ads-software.com/plugins/temporary-login-without-password/) to give us admin access?

    Please share the login link, and the link where the issue is occurring, by submitting a ticket on our support website for security. Here’s how to:

    1. Go to https://wppopupmaker.com/support/#submit-a-support-ticket
    2. Click Other Support
    3. Fill in the form
    4. Click SUBMIT

    Here’s a screen capture for your reference: https://share.wppopupmaker.com/geudGzB4

    Thank you, and we look forward to hearing from you soon.

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @dgold75,

    Just following up.

    There was a recent post on this forum about a WPB image gallery conflict. We confirmed the issue and are doing more testing so we can report it to the WPB team.

    Are you trying to use a WPB image gallery in your carousel?

    We tested Carousel Anything with posts and images. The posts work fine, but the images have the same issue that we’re investigating now.

    The workaround is to use the built-in WordPress Gallery shortcode instead of the WPB gallery.

    Here’s a screencast that shows the differences between the 2 galleries side by side.

    https://share.wppopupmaker.com/mXuxK0ko

    Thanks!

    • This reply was modified 2 years, 8 months ago by mark l chaves. Reason: Typo
    Thread Starter dgold75

    (@dgold75)

    Hello,

    i use Carousel anything because I can add different items with complex layout- text, image, icons etc.

    Here is my testing site:
    https://manualcmp.cz/test-100/

    Simple image WPB gallery seems OK, CAROUSEL ANYTHING and WPB CAROUSEL have problems with initiation – either on mobile or both PC and mobile.

    It would be great, if you found solution for it.,

    Have a nice day, David

    Bel

    (@belimperial)

    Hi @dgold75

    Thank you for this information, and sharing the test site link.

    We’ll inform our development team, and get back to you.

    Thank you for your patience.

    Bel

    (@belimperial)

    Hi @dgold75

    We are working on the test cases and results. We will submit a ticket later today to the WPB.

    We will keep you updated as soon as we received insights from WPB.

    We think it would also be best if you can report the issue to WPB. Could you send a WPB ticket here https://support.wpbakery.com/tickets

    Thank you!

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @dgold75,

    Just a heads up that we submitted a ticket to the WPB support team late last week. We haven’t heard back yet.

    We’re going to close this thread here, but we’ll post an update if anything changes.

    Crossing fingers ??

Viewing 6 replies - 1 through 6 (of 6 total)
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