Carousel Slide Height not working after update

  • bh007

    (@bh007)


    3 years ago

    Hi
    After the latest update to 2.x, the slider height is not working. I have it set to 600px, but after the latest update, the slider height on the page is much smaller (about 300px).
    I have cleared the hosting cache, plugin cache, browser cache.
    I have adjusted the slide height to 700px, 1000px, etc, but it has no effect on the slide height.
    I had to revert back to Version 1.10.2 and it works fine.
    Can you please investigate and advise.
    thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Sayful Islam

    (@sayful)

    On version 2.0.2, I fixed this issue can you check once again now.

    Thread Starter bh007

    (@bh007)

    Hello
    Thanks for the response. I updated to 2.0.3 and the slider height is ok now. Thank you.
    However, I noticed a few other problems with 2.0.3:
    1. I have 4 slides active, and previously when it got to slide #4, it would go back to slide #1 and continue (Infinity loop). Now it stops at slide #4 and does not progress.
    2. The font sizes of Slide Title & Slide Description when on a mobile device have changed from Version 1.10.2 to 2.0.3. In 2.0.3, the fonts are now much smaller.
    Once again, I have had to restore the website back to use Version 1.10.2.
    Can you please investigate.
    Thanks

    Thread Starter bh007

    (@bh007)

    Hello
    I noticed that the status was marked “resolved”. However, there are still issues outstanding… so I have just changed it to “not resolved”.
    If you need another ticket opened, please advise.
    Thanks

    Thread Starter bh007

    (@bh007)

    Hi
    Just wondering if there is any update to the issues outlined in my previous message.
    Thanks

    Plugin Author Sayful Islam

    (@sayful)

    Please share your site url where you are facing issue.

    Thread Starter bh007

    (@bh007)

    Hi there
    Please see this short video showing the site with the problems – https://drive.google.com/file/d/1dwxNPwWvP2XpubhJ7_GVce18InxSwYsZ/view
    I am sorry about the video quality (whereby it flickers) – however, you can still see the issues that I am experiencing.
    The site on the left is running Version 1.10.2.
    The site on the right is running Version 2.0.5.
    Version 2.0.5 is currently active on the site. I will leave it this way for a few days for you to investigate.
    Thanks

    Thread Starter bh007

    (@bh007)

    Hi
    I am just wondering if there is any update to the issues outlined in my previous message.
    Thanks

    Plugin Author Sayful Islam

    (@sayful)

    I am working for next version. Hope to fix the issues soon.

    Thread Starter bh007

    (@bh007)

    Hi
    The issues outlined in my previous comments still exist.
    In addition to this, I have just updated to Version: 2.0.8, and now the button is very small!
    Once again, I have had to revert to a previous version.
    The issues that I mentioned previously have been outstanding for a long time now. Can you please provide an update and advise if these issues will be fixed.
    Thank you

    Thread Starter bh007

    (@bh007)

    Hello
    Do you have any intention of fixing the issues mentioned previously? This has been dragging on now for months.
    Please provide an update.

    Thread Starter bh007

    (@bh007)

    This plugin appears to now be abandoned.
    I have asked a few times now for a reply… however, I have received no reply to my last couple of requests.
    It is unfortunate since the plugin used to work well up until the recent issues outlined above.

Viewing 11 replies - 1 through 11 (of 11 total)
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