carrello di woocommerce – inserimento prodotti

Hi there,

If I understand correctly, you can add a product to cart when you’re on the Shop page but not when you’re on a product page.

This is usually caused by a code conflict on your site. To test, please follow the instruction in this documentation: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Ciao Thup90 e grazie per la risposta.
Si, è proprio come hai scritto: se entro nella pagina shop, seleziono la categoria con i prodotti e clicco su “aggiungi al carrello” dalla lista dei prodotti tutto funziona perfettamente. Ma se entro nella scheda del prodotto e seleziono aggiungi al carrello non accade nulla.
Ho provato a sostituire il tema ma il problema persiste. Grazie per il link; ho seguito tutto il troubleshooting: Wp è aggiornato – il tema è aggiornato ed anche woocommerce. Ho anche disattivato tutti i plugin per vedere se generavano conflitto ma nulla. L’unica cosa é che se controllo lo stato di woocommerce mi appare la scritta rossa sul limite di memoria wordpress con questa scritta: ” 40 MB – Consigliamo di impostare la memoria di almeno 64MB”. Potrebbe essere questo?

• This reply was modified 4 years, 2 months ago by lois73.

Ho appena aggiornato la capacità di memoria a 64 MB ma il problema persiste.

Hi there,

Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

Hi,
this is my System Status Report
I politely ask for support because the cart is not working properly; You cannot make the purchase from the product sheet. This does not allow me to publish my ecommerce site
Thanks

### WordPress Environment ###

WordPress address (URL): https://neastore.it
Site address (URL): https://neastore.it
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 1.000 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.22
PHP Post Max Size: 6 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.30-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: VGcVTjma
Dimensione totale database: 5.30MB
Dimensione dati database: 3.46MB
Dimensione indice database: 1.84MB
VGcVTjmawoocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawoocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawoocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawoocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
VGcVTjmawoocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawoocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawoocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
VGcVTjmawoocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawoocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawoocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawoocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawoocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawoocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawoocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmaactionscheduler_actions: Dati: 0.05MB + indice: 0.11MB + motore InnoDB
VGcVTjmaactionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmaactionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmaactionscheduler_logs: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmablc_filters: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmablc_instances: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
VGcVTjmablc_links: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
VGcVTjmablc_synch: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmacommentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmacomments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
VGcVTjmalinks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmamailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmamailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmaoptions: Dati: 2.09MB + indice: 0.06MB + motore InnoDB
VGcVTjmapostmeta: Dati: 0.17MB + indice: 0.19MB + motore InnoDB
VGcVTjmaposts: Dati: 0.17MB + indice: 0.06MB + motore InnoDB
VGcVTjmashortpixel_queue: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
VGcVTjmastatify: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
VGcVTjmatermmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmaterms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmaterm_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmaterm_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmausermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmausers: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
VGcVTjmawc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
VGcVTjmawc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
VGcVTjmawc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
VGcVTjmawc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
VGcVTjmawc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
VGcVTjmawpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
VGcVTjmawpmm_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

attachment: 59
custom_css: 1
customize_changeset: 66
nav_menu_item: 16
page: 17
post: 8
product: 156
product_variation: 10
revision: 62

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Alfred, the Assistant: by 1&1 IONOS – 5.5.1
Akismet Anti-Spam: by Automattic – 4.1.6
Antispam Bee: by pluginkollektiv – 2.9.2
Broken Link Checker: by WPMU DEV – 1.11.14
Facebook for WooCommerce: by Facebook – 2.0.1 – Versione installata non testata con versione attiva di WooCommerce 4.5.2
Jetpack by WordPress.com: by Automattic – 8.9.1
Google Ads for WooCommerce: by Kliken – 1.0.4 – Versione installata non testata con versione attiva di WooCommerce 4.5.2
Limit Login Attempts Reloaded: by WPChef – 2.15.2
Mailchimp for WooCommerce: by Mailchimp – 2.4.5 – Versione installata non testata con versione attiva di WooCommerce 4.5.2
Menu Icons: by ThemeIsle – 0.12.5
Regenerate Thumbnails Advanced: by ShortPixel – 2.3.2
Statify: by pluginkollektiv – 1.8.0
TinyMCE Advanced: by Andrew Ozz – 5.5.0
In costruzione: by WebFactory Ltd – 3.81
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Versione installata non testata con versione attiva di WooCommerce 4.5.2
WooCommerce Services: by Automattic – 1.24.3 – Versione installata non testata con versione attiva di WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2
WP Maintenance Mode: by Designmodo – 2.2.4
WPForms Lite: by WPForms – 1.6.2.3

### Inactive Plugins (1) ###

Max Mega Menu: by megamenu.com – 2.9.0.2

### Must Use Plugins (1) ###

1&1 Product Subdomain: by 1&1 – 1.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 – /negozio
Carrello: #7 – /carrello
Pagamento: #8 – /checkout
Il mio account: #9 – /mio-account
Termini e condizioni: #3 – /privacy-policy

### Theme ###

Name: eCommerce Saga
Version: 1.0.0
Author URL: https://dithemes.com/
Child Theme: ?
Parent Theme Name: Di Responsive
Parent Theme Version: 1.1.5
Parent Theme Author URL: https://dithemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: di-responsive/woocommerce/archive-product.php
di-responsive/woocommerce/global/sidebar.php
di-responsive/woocommerce/global/wrapper-end.php
di-responsive/woocommerce/global/wrapper-start.php
di-responsive/woocommerce/product-searchform.php
di-responsive/woocommerce/single-product/meta.php
di-responsive/woocommerce/single-product-reviews.php
di-responsive/woocommerce/single-product.php

### Action Scheduler ###

Completato: 63
Oldest: 2020-08-30 06:43:42 +0000
Newest: 2020-09-17 00:26:01 +0000

In attesa: 1
Oldest: 2020-09-18 00:26:02 +0000
Newest: 2020-09-18 00:26:02 +0000

Salve,
potete darmi aiuto? Non so più cosa fare.

Molte grazie

Hi,
I need to urgently solve the problem because I only work with ecommerce and I can not put the site online if you can not buy. From the forum du support wordpress have already made me do checks: theme update, wordpress update and woocommerce, sending status report. please help me.
Do you have a solution for me? Kindly help me. Do I have a chance to open a technical report?
Thanks
Lois

Hi there,

I checked your System Status and everything seems okay there.

You mentioned disabling all plugins to test, could you try again by disabling all plugins as well as the theme? Since the theme has some WooCommerce template overrides on single product page, this could affect how WooCommerce works.

I visited your site to test but it seems it’s under maintenance mode. Could you remove this so we can do some testing to see the exact issue?

There are some plugins you’re using that we support for, so you’re eligible to open a ticket with us at https://woocommerce.com/my-account/create-a-ticket/ so we can help further.

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.