• Resolved agusgonzalezs

    (@agusgonzalezs)


    Hi, thanks for the plugin. The carousel widget does not display correctly on mobile. Can you help me?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @agusgonzalezs,

    Thanks for contacting Leap13 support!

    I’ve checked your page and I can see that sections have padding 150px, so could you please remove it and let me know if it did the trick?

    Here’s a screenshot for more clarification.

    Regards

    Thread Starter agusgonzalezs

    (@agusgonzalezs)

    It did work but now the problem is that the two columns of the slide section are next to each other and not on top of each other. Although I have already made the responsive settings of the section and in Elementor it looks correctly.

    https://snipboard.io/w9pAPz.jpg

    Thread Starter agusgonzalezs

    (@agusgonzalezs)

    Update: I managed to fix it without CSS code. Create new sections for mobile but as if you were in desktop view. Apparently the carousel does not take the responsive mode of the section, only the desktop one and that is why it looked bad on mobile.
    In conclusion:
    – create new sections with desktop view with mobile in mind
    – create a new carousel only visible for mobile
    – link it to those new sections

    I put it in writing in case it helps someone.

    Hi @agusgonzalezs,

    Hope you’re having a great day ??

    Could you please navigate to WP Dashboard > Elementor > Settings > Experiments > Additional Custom Breakpoints and set it to Inactive and let me know if it did the trick?

    Here’s a screenshot for more clarification.

    Regards

    Thread Starter agusgonzalezs

    (@agusgonzalezs)

    Yes! That fixes it. Thank you very much for responding so quickly to my query and solving it.

    Hi @agusgonzalezs,

    Great, I’m so glad that everything is working just fine with you now.

    If you have any further questions, please don’t hesitate to feed me back anytime
    It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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