cart and checkout keep loading ( Urgent )

  • I cannot open a cart and checkout page while I’m in a secondary language, Arabic. These pages keep loading and never end—results – CPU increase.

    other pages are working fine and I did not find any issues.

    Your quick assistance would be required.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Anca

    (@ancavictoria)

    Hello,

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.

    If the issue persists, could you please provide a link to your site?

    Kind regards,

    Anca

    Thread Starter hasham123

    (@hasham123)

    I had tried this but issue is still there. ( plethora.ae )

    all other pages are working fine. the issue is in cart and checkout.

    • This reply was modified 1 week, 1 day ago by hasham123.
    Plugin Support Anca

    (@ancavictoria)

    Hello,

    A timeout occurred (Error code 524) – Visit cloudflare.com for more information: https://phoenixnap.com/kb/error-524#:~:text=Error%20524%20is%20an%20HTTP,respond%20to%20a%20client%20request

    It is necessary to investigate this issue, and you can optimize the database tables on a staging site by using the “Optimize TranslatePress database tables” option in TranslatePress Advanced Settings under the Debug tab.

    Kind regards,

    Anca

    Thread Starter hasham123

    (@hasham123)

    Does this timeout occur on the cart page, after changing the language?

    the issue consists of cart and checkout pages. if the timeout is occurring on the cart and checkout with a secondary language, then it’s def because of the issue with translatepress.

    • This reply was modified 1 week, 1 day ago by hasham123.
Viewing 4 replies - 1 through 4 (of 4 total)
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