cart and checkout page is not available in front-end but back-end

Hi there,

The most common causes for this is that there’s either a caching plugin installed or a landing page plugin. If you’re unsure whether that’s the case here, please share a copy of your status report as found under **WooCommerce > Status**.

Thanks!

Thank you for your reply.
I am kinda new in woocommerce, are the below information helps?

Thank you in advance!

Active plugins (24)
All-in-One WP Migration by ServMask – 6.77
All In One WP Security by Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy – 4.4.5
Style Kits for Elementor by AnalogWP – 1.7.4
Premium Starter Templates by Brainstorm Force – 2.3.8
Colorlib Login Customizer by Colorlib – 1.2.97
Elementor Pro by Elementor.com – 3.0.8
Elementor by Elementor.com – 3.0.14
GTranslate by Translate AI Multilingual Solutions – 2.8.61
Insert Headers and Footers by WPBeginner – 1.4.6
NitroPack by NitroPack LLC – 1.4.0
Post Types Order by Nsp Code – 1.9.5.2
Redirection by John Godley – 4.9.2
ShortPixel Image Optimizer by ShortPixel – 4.21.1
Tidio Chat by Tidio Ltd. – 4.2.1
Ultimate Addons for Elementor by Brainstorm Force – 1.27.1
UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.16.30
User Registration by WPEverest – 1.8.8
WooCommerce Blocks by Automattic – 4.2.0
WooCommerce PayPal Checkout Gateway by WooCommerce – 2.1.1
WooCommerce Product Image Flipper by jameskoster – 0.4.2 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Shipping & Tax by Automattic – 1.25.4
WooCommerce by Automattic – 4.8.0
SEOPress PRO by SEOPress – 4.0.1
SEOPress by SEOPress – 4.0.3
Inactive plugins (14)
Akismet Anti-Spam by Automattic – 4.1.6
Facebook for WooCommerce by Facebook – 2.2.0
Google Ads & Marketing by Kliken by Kliken – 1.0.6
Google Tag Manager for WordPress by Thomas Geiger – 1.11.6
Hello Dolly by Matt Mullenweg – 1.7.2
Jetpack by WordPress.com by Automattic – 9.2.1
LiteSpeed Cache by LiteSpeed Technologies – 3.5.0.2
Lucky Orange | Chat, heatmaps, polls, visitor recordings, live analytics. by LuckyOrange.com – 1.98
Product CSV Import Export (BASIC) by WebToffee – 1.8.4
Simple User Avatar by Matteo Manna – 2.6
WooCommerce for B2B by Yansir – 1.0.0 – Installed version not tested with active version of WooCommerce 4.0
Woolementor by Woolementor – 2.0.3 – Installed version not tested with active version of WooCommerce 4.0
WP File Manager by mndpsingh287 – 6.9
WPForms Lite by WPForms – 1.6.2.3

Is this one?
Thank you

### WordPress Environment ###

WordPress address (URL): https://prowong-tex.com
Site address (URL): https://prowong-tex.com
WC Version: 4.8.0
REST API Version: ? 4.8.0
WC Blocks Version: ? 4.2.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.7.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.11
PHP Post Max Size: 64 MB
PHP Time Limit: 60
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.14-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: debrw_
Total Database Size: 79.10MB
Database Data Size: 67.84MB
Database Index Size: 11.26MB
debrw_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
debrw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
debrw_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
debrw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_actionscheduler_actions: Data: 0.22MB + Index: 0.19MB + Engine InnoDB
debrw_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
debrw_aiowps_events: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
debrw_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
debrw_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
debrw_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_options: Data: 5.09MB + Index: 0.13MB + Engine InnoDB
debrw_pda_passwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
debrw_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
debrw_postmeta: Data: 52.55MB + Index: 7.03MB + Engine InnoDB
debrw_posts: Data: 7.52MB + Index: 0.58MB + Engine InnoDB
debrw_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
debrw_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
debrw_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
debrw_term_relationships: Data: 0.52MB + Index: 0.28MB + Engine InnoDB
debrw_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
debrw_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
debrw_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
debrw_wc_order_stats: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
debrw_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_wc_product_meta_lookup: Data: 0.19MB + Index: 0.48MB + Engine InnoDB
debrw_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
debrw_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
debrw_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
debrw_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2229
customize_changeset: 3
elementor_library: 32
nav_menu_item: 8
oembed_cache: 3
page: 29
post: 9
product: 1375
revision: 1060
shop_coupon: 1
shop_order: 1
um_directory: 1
um_form: 3
user_registration: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

All-in-One WP Migration: by ServMask – 6.77
All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.5

Style Kits for Elementor: by AnalogWP – 1.7.4
Premium Starter Templates: by Brainstorm Force – 2.3.8
Colorlib Login Customizer: by Colorlib – 1.2.97
Elementor Pro: by Elementor.com – 3.0.8
Elementor: by Elementor.com – 3.0.14
GTranslate: by Translate AI Multilingual Solutions – 2.8.61
Insert Headers and Footers: by WPBeginner – 1.4.6
NitroPack: by NitroPack LLC – 1.4.0
Post Types Order: by Nsp Code – 1.9.5.2
Redirection: by John Godley – 4.9.2
ShortPixel Image Optimizer: by ShortPixel – 4.21.1
Tidio Chat: by Tidio Ltd. – 4.2.1
Ultimate Addons for Elementor: by Brainstorm Force – 1.27.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.30

User Registration: by WPEverest – 1.8.8
WooCommerce Blocks: by Automattic – 4.2.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Product Image Flipper: by jameskoster – 0.4.2 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Shipping & Tax: by Automattic – 1.25.4
WooCommerce: by Automattic – 4.8.0
SEOPress PRO: by SEOPress – 4.0.1
SEOPress: by SEOPress – 4.0.3

### Inactive Plugins (14) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Facebook for WooCommerce: by Facebook – 2.2.0
Google Ads & Marketing by Kliken: by Kliken – 1.0.6
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6
Hello Dolly: by Matt Mullenweg – 1.7.2
Jetpack by WordPress.com: by Automattic – 9.2.1
LiteSpeed Cache: by LiteSpeed Technologies – 3.5.0.2
Lucky Orange | Chat, heatmaps, polls, visitor recordings, live analytics.: by LuckyOrange.com – 1.98
Product CSV Import Export (BASIC): by WebToffee – 1.8.4
Simple User Avatar: by Matteo Manna – 2.6
WooCommerce for B2B: by Yansir – 1.0.0 – Installed version not tested with active version of WooCommerce 4.0
Woolementor: by Woolementor – 2.0.3 – Installed version not tested with active version of WooCommerce 4.0
WP File Manager: by mndpsingh287 – 6.9
WPForms Lite: by WPForms – 1.6.2.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #62 - /product/
Cart: ? Page does not contain the shortcode.
Checkout: #356983278876 - /check-out/
My account: ? Page not set
Terms and conditions: ? Page not set

### Theme ###

Name: Hello Elementor
Version: 2.3.0 (update to version 2.3.1 is available)
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 17
Oldest: 2020-12-21 03:58:58 +0000
Newest: 2021-01-08 08:22:04 +0000

Pending: 1
Oldest: 2021-01-09 08:22:04 +0000
Newest: 2021-01-09 08:22:04 +0000

Hi @leon2068,

Were you able to get this working? I viewed the site and it did allow me to pull up the cart page. I could not find a product that I could add to the cart to see if checkout worked. All of the products I tried had a request a quote button instead of add to cart.

If you’re still having trouble, please send the URL to a product that can be added to the cart and we’ll go from there.

Thanks!

Hi @leon2068,

We have not heard from you in a while so I’m marking this thread as resolved. If you do have more trouble with this, please open up a new topic and we’ll be happy to help you out.

Cheers