Cart and/or Checkout shows empty cart after product “Add to Cart”??

Hi @taymag I have a problem similar to what you described. Tryed your page but seems to be working fine, how did you solved it?

Hi @maestro101 ,

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
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The best way to determine this is to:
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• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hi @amandasjackson ,

Switched to storefront, followed the steps in the link but the problem is persistent. What I can’t understand is that the problem disapear once the user is logged in.

I started a topic about it with more detail here https://www.ads-software.com/support/topic/add-to-cart-and-remove-item-from-cart-not-working-when-user-not-logged-in/.

Thanks for your help!

I didn’t fix it, seem to be working for some people I ask to check on their phones but not for others

@taymag Issues like this can often be caused by caching. If there are any caching features enabled on the site, this might be preventing the cart from updating. If you haven’t enabled cache before, you may want to contact your host to verify they haven’t enabled caching at the server level – which can be quite aggressive.

You can ask them to disable it altogether, or at least make sure that all your WooCommerce pages (Shop, Cart, Checkout, My Account) are not being cached.

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Kind regards,

Not resolved, disabling plugins did not fix it

Hi @taymag , I solved the issue deleting Woocommerce plugin including settings and database with define( 'WC_REMOVE_ALL_DATA', true);

Reinstalled woocommerce and everything was working fine. Still wondering why wasn’t working in first place but is all up and running. Hope it can help you!