Cart / Basket Missing Information and doesn’t update

  • Resolved redrobin1001

    (@redrobin1001)


    6 years, 11 months ago

    Since the update the flow of my cart isn’t working.

    Shop – is ok. I click product and buy. I add product to basket and here is the issue. The basket shows the product but the ‘update’ button doesn’t work. Also the paypal express checkout button is not longer there nor is the ‘proceed to checkout button’.

    Any idea on how to fix this?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor angelleye

    (@angelleye)

    You are running on our latest 1.4.8.3 update?

    Plugin Contributor angelleye

    (@angelleye)

    Also, can you verify that you’re saying the update button on your cart page doesn’t work? That would be completely separate from anything our plugin is doing. That’s just general WooCommerce functionality.

    If the PayPal buttons aren’t showing up at all then you should double check the button settings in the Express Checkout options page and click Save to make sure it’s all set the way you want (click Save even if you don’t change anything.)

    Another thing to make sure is that you’ve cleared out any caching / CDN tools you may be running after applying updates.

    Plugin Contributor angelleye

    (@angelleye)

    I was able to update the cart and still see the PayPal button: https://snag.gy/7txEML.jpg

    I think you’ve got a browser caching issue going on.

    Thread Starter redrobin1001

    (@redrobin1001)

    Yes everything is updated. I removed the ‘click’ under ‘Enable Smart Buttons’ for the paypal express so at the moment it seems to be working again. If I activate the enable smart buttons, it happens again and I can’t checkout.

    Plugin Contributor angelleye

    (@angelleye)

    Okay, that’s odd. Can you please submit a ticket here so we can work with you more directly on this? Also, did you make sure to clear out any caching / CDN services? The Smart Buttons are driven by jQuery, so if you have any cached jQuery files that could cause conflicts.

    Thread Starter redrobin1001

    (@redrobin1001)

    Yes all cache is cleared. I just sent a ticket

    Plugin Contributor angelleye

    (@angelleye)

    Please let me know your ticket number.

    Thread Starter redrobin1001

    (@redrobin1001)

    #367105

    Plugin Contributor angelleye

    (@angelleye)

    We have resolved this issue and it will be included in the 1.4.8.4 update that we’ll release soon.

    Thread Starter redrobin1001

    (@redrobin1001)

    Thank you

Viewing 10 replies - 1 through 10 (of 10 total)
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