• Resolved adamrebslp321

    (@adamrebslp321)


    Hi team,

    I have recently installed the sliding cart FunnelKit tool into my wordpress site. Upon installation, I had run into a few challenges:

    1. Receives an alert “Content not found” on single product page when adding product into the cart – the product is still able to go into the cart but the alert is concerning.
    2. Cart icon displays differently across Safari and Chrome platforms – seems to run into challenges particularly using Safari.
    3. Cart icon on Mobile/ Tablet view shows in drop down menu in a strange position as opposed to displaying on the top toolbar.

    My conclusion is that there is blockage that has occurred between the FunnelKit app and my site. Love the app and eager to use but if it is possible, it is vital for this issue to be resolved in order for me to continue with the app.

    Hope this is enough info to get this resolved – a prompt response would be much appreciated.

    Regards.

    The page I need help with: [log in to see the link]

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  • Plugin Author amans2k

    (@amans2k)

    Hi @adamrebslp321

    We have checked your site, some other cart solution was implemented.

    There maybe some conflicts with your active theme.

    In order to troubleshoot we need some details.

    Kindly create an account and share the details here funnelkit.com/support

    Thanks!

Viewing 1 replies (of 1 total)
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