Cart discount price incorrect

  • Hi

    Let’s say i have one product with
    Regular price: 3.29
    Discount price: 2.63
    Quantity discount min pcs: 30pcs
    Quantity discount: 25%

    On product page it calculates correctly, price is taken from 3.29 – 25% = 2.47.
    but the price on the shopping cart is calculated from 2.63 – 25% = 1.97 which is incorrect.

    WP/Woocommerce/Discount plugin latest versions.
    It’s not theme problem ( Porto ) because same calculation mistake appears on even on Storefront theme

    As I can read, this problem has occurred before
    https://www.ads-software.com/support/topic/cart-discount-price-is-incorrect/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hermann LAHAMI

    (@mano88)

    Hello,
    Are you using the free or the pro version our the plugin?

    Thread Starter ufo56

    (@ufo56)

    Free

    Plugin Author Hermann LAHAMI

    (@mano88)

    Got it.

    Can you run a quick conflict test by:
    1-disabling all other plugins except woocommerce and our plugin
    2-switching the theme to one of the defaults such as twenty sixteen
    3-and try again. If everything is working as expected, that means we have a conflict somewhere so you can start re enabling the disabled items one by one in order to find the culprit.
    4-once you do, please let us know so we can start the inspection.

    Thread Starter ufo56

    (@ufo56)

    Unfortunately the result is same, still calculates discount from discount.

    Plugin Author Hermann LAHAMI

    (@mano88)

    Oooooh I’m sorry I was confused while reading.
    Yes the plugin takes the sale price as calculation base. So the issue is the display on the product page… So you wish to use the regular price as base no matter what correct?

    Thread Starter ufo56

    (@ufo56)

    Product regular price: 3.29
    Sale price: 2.63

    On product page it calculates from full price wich is correct.

    3.29 -25% = 2.47

    On cart it calculates discount from discount

    2.63 – 25% = 1.97

    Plugin Author Hermann LAHAMI

    (@mano88)

    I see. Can you open a ticket on our site?

Viewing 7 replies - 1 through 7 (of 7 total)
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