Cart doesn’t work

  • Resolved lois73

    (@lois73)


    4 years, 2 months ago

    Hi,
    I urgently ask for help because I have been waiting for a resolution from the support for twenty days, but to no avail.
    On my site I installed the theme “ecommerce saga” because I have to create a blog linked to an e-commerce.
    However, I am faced with a difficulty that I do not know how to solve: by configuring the whole wocommerce part and trying to make simulations, it happens to me that by inserting a product in the cart from the list of products of a category, everything works; while if I enter the product card and select the “add to cart” button, nothing happens, indeed the mouse cursor appears to me the symbol of the barred circle.
    Can you help me out? Right now the site is enabled with the plugin under costruction, because I wanted to make sure everything worked before launching it.
    I need to urgently solve the problem because I only work with ecommerce and I can not put the site online if you can not buy. From the forum du support wordpress have already made me do checks: theme update, wordpress update and woocommerce, sending status report. please help me, thank you.

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  • Theme Author Di Themes

    (@dithemes)

    Hi

    It may be due to JavaScript error. can you please send link of your website. also you can check error by inspecting element: https://www.lifewire.com/get-inspect-element-tool-for-browser-756549

    Thanks

    Thread Starter lois73

    (@lois73)

    Hi,
    Thanks for the reply. first of all I wanted to say that I am very satisfied with the theme. Then I wanted to communicate that I solved the problem: out of desperation I did a lot of research and checks. I also changed the theme and the problem continued. I found the cart table corrupt. I followed the instructions to fix a table in the database and the problem was solved.

    Lois

Viewing 2 replies - 1 through 2 (of 2 total)
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