• Resolved dctotallockout

    (@dctotallockout)


    I am working on a website which was built by a web developer but they are not contactable anymore.

    I’m trying to set the site set up as a shop so users can checkout, all the other functions required are in place but I can’t get a cart icon to show in the top right hand side corner (or anywhere).

    I have tried different cart plugins but nothing is giving me the result I want. Can anyone help with this issue?

    https://www.totallockout.com

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @dctotallockout,

    Cross testing on a default install of Storefront the cart section in the header area displays like this below.

    Looking at your site it seems to have quite a few customizations and it would seem those have removed the cart section from the header. Without knowing exactly what has changed it may be a case of you backing up the site in its current state then backtracking by removing customizations etc to try and locate what the previous developer altered that had removed the cart.

    If you’re not confident doing that yourself you may need to hire a new developer who could resolve this for you. Codeable would be a good place to look if that’s the case.

    https://codeable.io/developers/woocommerce/

    Thread Starter dctotallockout

    (@dctotallockout)

    Hi Stuart, thanks for your reply.

    It did seem that lots of customization have been made, I have been trying a few options to try and get the cart back but no luck. Will take your advice in getting it backed up then removing one by one & if not seek further help. Thanks again.

    Hi,

    After updating to woocommerce 3.2.0, the “header cart” doesn’t work.
    When i add a product to the cart everything seems fine but after 10 sec the total price disappears and shows 00 (Se attachment).

    At the cart page everything is normal so i believe it has something to do with the theme. Sorry for the bad explanation, and lack of knowledge.

    https://media.ecodisplay.se/2017/10/skacc88rmavbild-2017-10-12-kl-09-55-55.png

    Thread Starter dctotallockout

    (@dctotallockout)

    I found this in my functions php file – would this be what is removing the functon?

    remove_action( ‘storefront_header’, ‘storefront_header_cart’, 60 );

    I disable the “Theme Customizations” plugin but nothing happened

    Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @dctotallockout,

    That remove_action which you have found within the functions.php file would indeed remove the cart from the storefront header section.

    Removing that line of code from the functions.php file should hopefully bring the cart back into the header area ??

    Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @kennyecodisplay,

    Cross testing for you with Storefront v2.2.5 and WooCommerce v3.2.0 when I add a product or products to cart the pricing was retained when copying your currency and product quantity, pricing from your screenshot.

    As yet I have been unable to replicate the behaviour from your screenshot. It’s worth testing with all plugins aside from WooCommerce enabled and an unedited version of our storefront theme on your site to see if the behaviour persists.

    Hi @stuartduff

    Thanks for the answer!
    I think i have found the problem and it’s a plugin (Dynamic pricing for Woocommerce)

    Thread Starter dctotallockout

    (@dctotallockout)

    Hi @stuartduff

    Removed that action from functions php folder and I now have the cart showing in the header.

    I’ve tried to change come css to improve the appearance of it but nothing seems to be working, think it is because there are so many customization’s like before.

    Thanks for your help on this issue – much appreciated.

    Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @kennyecodisplay,

    If the behaviour you are experiencing is being caused by the Dynamic Pricing plugin you should reach out to the support over at WooCommerce.com and they will be happy to take a closer look at that for you.

    https://woocommerce.com/

    Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @dctotallockout,

    That’s great to hear I could offer some guidance on this for you and removing that particular line of code got the cart displaying again and could you set the topic to resolved if you don’t mind ??

    Thread Starter dctotallockout

    (@dctotallockout)

    Hi @stuartduff – will mark this thread as resolved.

    My web developer installed a header cart which looked a bit better. Although now having issues with being able to increase product quantity – the arrow function to increase/decrease have disappeared. Deactivated plug ins one by one and contacted woocommerce support thread but wondering if it’s a theme issue. I will open new thread.

    Thanks for your help so far

Viewing 12 replies - 1 through 12 (of 12 total)
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