Cart Icon sits on the top right or top left in particular position NEED TO MOVE

  • Hi

    MOBILE issue. The main issue I have is that the Cart icon is sitting on the very top of the mobile or very bottom or top left as per setting, BUT when a user scrolls down the Cart icon does NOT follow down. Therefore when you add something in to the Cart, and you are right down the bottom of the mobile, the customer has NO idea WHERE the Cart icon is at it is right up the top ..

    How can I fix this so that the Cart Icon is viewable at all times and NOT sit STUCK in 1 position, but be visible as the Customer scrolls down the page.

    Currently customers are complaining as they have added items in the Cart, but CANNOT see the Cart anywhere, then I figured out that they have to scroll right to the TOP to see the Cart icon. It needs to be visible wherever the Customer scrolls and ALWAYS be visible NOT just at the bottom of the page on mobile where the Customer has to scroll with his fingers 20 times to get to bottom of the page … Customers are complaining.

    Not very good, HOW can I rectify this issue please urgently

    I also tried another setting:

    I saw there was a setting which I tried called “MODAL MODE” Open the Cart in the middle of the screen … but that doesn’t work so great on the MOBILE as it goes right down halfway on the page on mobile which could be 5 scrolls with the finger downwards BEFORE you can find it. That is NOT good either. It greys out everything and Customer has no idea what is going on OR WHERE TO FIND THE CART again … or the CONTENTS of the CART …

    How else can I have your Cart Contents popup so it is visible when people scroll, otherwise it just seems to sit in the ONE SPOT which is a pain. My client may have 30 products on the scroll on mobile and the Cart popups on top Left or Top Right or Bottom Left or BOttom right, but NO option to have it sit in one spot so everyone can find the CART on scroll. Otherwise Customer cannot find it, they will NOT know they have to scroll UPWARDS to the top to find it. Very confused.

    Thanks

    Kristin

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  • Thread Starter kristinubute

    (@kristinubute)

    ALSO how do I disable this AUTO POPUP for CART Contents on PC ONLY please ? I want it to AUTO popup on Mobile & IPad, but NOT on PC.

    Client is using another POPUP when Product is added to Cart which works great on PC, but doesn’t display on Ipad & Mobile. I am using Woocommerce Added to Cart Popup.

    Therefore I need have your POPUP of Cart Contents & the Cart Icon displaying easily when people scroll down on Mobile & Ipad device. As mentioned currently you can ONLY see it on the TOP section so if Customer is half way down the website and they ADD a product to the Cart, they CANNOT see where on earth the cart is (as its right up the top) and it is very confusing. Customers have been complaining, hence we need to fix this urgently.

    Thanks

    Kristin

Viewing 1 replies (of 1 total)
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