Cart items were changed unexpectedly !

  • Resolved timstyle007

    (@timstyle007)


    3 years, 5 months ago

    Hi there,
    We are having issue with orders making payment via Afterpay.
    After logging in Afterpay and accept T&C’s, days thanks then it goes back to cart with the notification:
    “Cart items were changed unexpectedly. Please try again”

    This issue is not happened for all clients, but randomly to some.

    Could you please help?

    Thank you a lot !
    Tim

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter timstyle007

    (@timstyle007)

    Fixed !
    The issue lied at the “Afterpay Express checkout button” on the cart page.
    If clients click on this button to checkout instead of Woocommerce checkout button, they will have the issue.

    Solution:
    Uncheck the option: “Display Afterpay Express Checkout element on the cart page” in Afterpay Setting page.

    Plugin Author Afterpay

    (@afterpayit)

    Hi @timstyle007,

    Thank you for your message.

    The notice, “cart items were changed unexpectedly” could indicate a few different scenarios. The team would be happy to investigate further. To facilitate this please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

    A member of the team will then reach out to you within 1 business day.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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